CA-C-003798
Character.AI — Character.ai Privacy Policy
Entity
Date detected
July 18, 2026
Effective date
July 18, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
2 sentences modified
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Event Summary

Character.AI's privacy policy page underwent technical updates detected on July 18, 2026, involving modifications to embedded page metadata and tracking identifiers used for analytics and ad serving purposes. The substantive policy language regarding user data handling, safety measures, and teen protections remained unchanged. This was a technical refresh of page infrastructure rather than a policy content change.

LOW

Consumer Impact

The privacy policy page itself was updated with new analytics tracking parameters and ad server identifiers, but the substantive policy language regarding data collection, teen safety protections, and expert consultation remained the same. No changes were made to what data Character.AI collects, how it uses user information, or what rights users retain.

Governance Analysis

This change does not materially alter Character.AI's privacy policy terms or user obligations. It represents a technical refresh of page infrastructure used for analytics and ad serving. The substantive privacy commitments, teen protections, and data handling disclosures remain in effect as previously published.

Key Clauses Affected

Teen safety and content blocking

Unchanged language confirming Characters related to sensitive topics will be blocked from teen users.

Expert collaboration

Unchanged language describing collaboration with teen online safety experts in the safety-by-design process.

Full clause-by-clause analysis available with Analyst.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
bb9d905dc8bded246df053babbef8c262abdf88e238c3d3a62ea5b6a76b3f875
July 17, 2026 00:24 UTC
✓ Verified
Current Version
9d8f3c4922789de0a6aa3b4cef7175660564bfeb6e80ca49aaffd6d22d72c239
July 18, 2026 00:23 UTC
✓ Verified
Change Detected
July 18, 2026 00:23 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/privacy
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-C-003798
Captured: 2026-07-18 00:23:45 UTC
URL: https://conductatlas.com/change/2026-07-18-characterai-characterai-privacy-policy-3798/
Accessed: July 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change represents routine technical maintenance of the privacy policy webpage infrastructure, including updates to Google's Sentry error tracking configuration and DoubleClick ad serving identifiers. The underlying privacy policy content addressing data handling, teen protections, and safety processes was not modified. No compliance review is required unless organizational requirements mandate tracking all page-level technical changes.

Full compliance analysis

Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003798.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Privacy Policy
Entity
Character.AI
Captured
July 18, 2026
Source URL
https://character.ai/privacy
Other changes to Character.ai Privacy Policy
Previous change Jul 17, 2026
In an update detected on July 17, 2026, Character.AI modified interface language in their privacy policy capture related to how …
Low Neutral
View full version history →
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