Walmart updated its Terms of Use (effective September 9, 2026) with multiple substantive changes affecting content rights, payment processing, order fulfillment, and AI/data scraping restrictions. The company expanded its rights to use user-submitted content for AI training and machine learning purposes, added explicit language prohibiting use of its site data to develop or train AI models, clarified payment account handling and Rewards Program timing, and introduced new limitations on delivery guarantees and refund discretion. The terms also shift some operational language from 'shipping' to 'shipping/delivery' to reflect third-party carrier involvement and add liability disclaimers for independent contractors.
Consumers: When you post content (reviews, photos, ideas), you are legally certifying it is yours, accurate, and harmless; you agree to pay Walmart's legal costs if someone sues over your content.
Consumers: You cannot scrape Walmart.com data or use it to train AI models; violation may result in account suspension or legal action.
Consumers: Walmart can use your reviews, photos, and ideas to train AI systems and develop new features; it can share this right with partners.
Consumers: Your Rewards may not be deducted immediately; Walmart may charge your card the full amount first, then apply Rewards later per your program terms.
Consumers: Walmart can refuse refunds at its discretion; it is not liable if your order arrives late or cannot be delivered to your address.
The updated terms establish Walmart's explicit right to use any content you submit (reviews, photos, ideas) for AI training and machine learning development, with a non-exclusive, worldwide, transferable license. Simultaneously, the terms prohibit you or third parties from scraping Walmart.com data or using its materials to develop or train AI models. For Rewards Program users, the timing of Rewards debit now extends to 5 business days after fulfillment or shipment, and if insufficient Rewards are available at fulfillment time, your payment card will be charged the full order amount. Delivery guarantees are removed; Walmart disclaims liability for late delivery or inaccessible addresses and is not responsible for independent contractor performance. You can review the full updated Privacy Notice (now called 'Privacy Notice' rather than 'Privacy Policy') at the Walmart corporate website to understand how your content may be used.
→ Review the updated Walmart Customer Privacy Notice at https://corporate.walmart.com/privacy-security/walmart-privacy-notice to understand how your submitted content (reviews, photos, ideas) may be used for AI training.
→ If you use Walmart Rewards Program, verify your Rewards Program terms to understand the 5-business-day debit window and confirm your payment card can cover the full order amount if Rewards are insufficient at fulfillment.
Walmart grants itself non-exclusive, worldwide, transferable rights to use submitted content for AI development and machine learning; users must represent content is accurate and harmless, with indemnification obligation.
Explicit prohibition on using Walmart.com data, product listings, or materials to develop, train, or improve AI or machine learning models; violation may trigger enforcement.
Rewards debit timing extended to 5 business days post-fulfillment/shipment; if insufficient Rewards at fulfillment, full charge applies to payment card.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
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