A major telecommunications company that provides wireless services, internet, and television to millions of consumers across the United States. As one of the largest wireless carriers in the country, the company's terms of service and privacy policies directly impact how customer data is collected, used, and shared, while also governing service availability, billing practices, and dispute resolution procedures. These policies are particularly significant given the essential nature of telecommunications services and the sensitive personal information transmitted through wireless and internet networks.

4 Documents
69 All provisions 27 High severity 38 Medium severity 4 Low severity
13 Changes · 12 mo
Jul 16, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
43 provisions · 8 high · 27 med
Data Sharing
38 provisions · 13 high · 24 med
Data Usage
23 provisions · 6 high · 11 med
Data Collection
17 provisions · 10 high · 7 med
Data Retention
5 provisions · 2 high · 3 med
Ai Automated
4 provisions · 3 high · 1 med
Other
4 provisions · 2 high · 2 med
Contract Terms
3 provisions · 2 med
Policy Changes
3 provisions · 2 high · 1 med
Disclosure Requirements
2 provisions · 2 med
Quick Facts
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High CCPA right to know, access, delete, and correct information

This clause enumerates legally enforceable privacy rights California residents hold against Verizon, establishing the scope of individual control over personal data Verizon collects.

High Hidden apps may operate on deactivated devices via Wi-Fi

This clause reveals that Verizon-installed software can remain active and non-visible on a deactivated device whenever it connects to Wi-Fi, meaning users may not be aware these apps are running.

High Privacy policy changes with opt-out for materially different uses

This clause creates a user-choice trigger specifically conditioned on material difference from prior policy, meaning non-material changes would not require a choice, and defines the threshold that se…

High CCPA right to opt out of sale or sharing of personal information

The clause establishes both the existence of an opt-out right and a broad legal definition of 'sale or sharing' that covers non-cash exchanges, which determines when the right applies.

High Ad companies may combine Verizon data with their own data

This clause reveals that data shared by Verizon can be enriched by third parties and used for audience targeting, extending the reach and depth of profiling beyond what Verizon alone collects.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jul 16, 2026 Changes (12 months): 13 Documents monitored: 4 Provisions tracked: 69
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Documents

Verizon Privacy Policy

High

This document explains what personal information Verizon collects about you—including sensitive data like Social Security Numbers, biometric identifiers, your location, and your mobile browsing and app activity—how Verizon uses it, …

Last updated May 5, 2026 · Privacy policy
9 provisions 8 versions captured Version history →

Verizon Terms of Service (Superseded URL)

Medium

This document serves as an index page directing users to Verizon's separate legal agreements governing wireless, broadband, and online services. The binding operational terms, including dispute resolution procedures, service fees, …

Last updated May 5, 2026 · Terms of service
6 provisions 3 versions captured Version history →

Verizon Privacy Policy (Summary)

High

Verizon collects a wide range of information about you—including your location, your credit and demographic profile from other companies, and how you use its services—and may share it within Verizon, …

Last updated May 5, 2026 · Privacy policy
8 provisions 4 versions captured Version history →

Verizon Terms of Service

Medium

This document functions as an index page for Verizon's terms of service, linking to separate agreements that govern wireless service, broadband, applications, and other Verizon products. The binding substantive terms—including …

Last updated May 5, 2026 · Terms of service
5 provisions 4 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (25)

View all high severity provisions → Compare Verizon with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Verizon documents does ConductAtlas track?

ConductAtlas tracks 4 Verizon documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Verizon made in the past year?

Verizon has made 13 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Verizon?

ConductAtlas has classified 69 provisions across Verizon's tracked documents. 27 are rated high severity, 38 medium, and 4 low.

Can I get alerts when Verizon changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Verizon to their watchlist and receive same-day email alerts whenever any tracked document changes.