Generated by a model from the captured document; not read by a person

A major telecommunications company that provides wireless services, internet, and television to millions of consumers across the United States. As one of the largest wireless carriers in the country, the company's terms of service and privacy policies directly impact how customer data is collected, used, and shared, while also governing service availability, billing practices, and dispute resolution procedures. These policies are particularly significant given the essential nature of telecommunications services and the sensitive personal information transmitted through wireless and internet networks.

3 Documents
0 All provisions
5 Changes · 12 mo
Oct 17, 2026 Last change
Objective measurements
Counted directly from the archive for Verizon — documents, captured versions, and detected changes.
3
Documents tracked
34
Versions captured
5
Changes · 12 mo
5
Changes · all-time
36.2 d
Avg between changes
0
Days since change
57 d
Longest stable stretch
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 1 of 6 governance dimensions are confidently known for Verizon — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Verizon’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

General tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% 80.0
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% not stated
Governance Coverage
Privacy Rights
43 provisions
Data Sharing
39 provisions
Data Usage
21 provisions
Data Collection
14 provisions
Ai Automated
4 provisions
Data Retention
4 provisions
Other
4 provisions
Policy Changes
3 provisions
Disclosure Requirements
2 provisions
Liability Limitation
2 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not used to train AI
Data Retention: Not stated
Class Action: Not stated
Key Governance Provisions
CCPA right to know, access, delete, and correct information

This clause enumerates legally enforceable privacy rights California residents hold against Verizon, establishing the scope of individual control over personal data Verizon collects.

Hidden apps may operate on deactivated devices via Wi-Fi

This clause reveals that Verizon-installed software can remain active and non-visible on a deactivated device whenever it connects to Wi-Fi, meaning users may not be aware these apps are running.

Privacy policy changes with opt-out for materially different uses

This clause creates a user-choice trigger specifically conditioned on material difference from prior policy, meaning non-material changes would not require a choice, and defines the threshold that se…

CCPA right to opt out of sale or sharing of personal information

The clause establishes both the existence of an opt-out right and a broad legal definition of 'sale or sharing' that covers non-cash exchanges, which determines when the right applies.

Ad companies may combine Verizon data with their own data

This clause reveals that data shared by Verizon can be enriched by third parties and used for audience targeting, extending the reach and depth of profiling beyond what Verizon alone collects.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Oct 17, 2026 Changes (12 months): 5 Documents monitored: 3 Provisions tracked: 0
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Documents

Verizon Privacy Policy

High

This document explains what personal information Verizon collects about you—including sensitive data like Social Security Numbers, biometric identifiers, your location, and your mobile browsing and app activity—how Verizon uses it, …

Privacy policy
0 provisions 15 versions captured 3 significant changes Version history →

Verizon Terms of Service (Superseded URL)

Terms of service
0 provisions 4 versions captured Version history →

Verizon Privacy Policy (Summary)

High

Verizon collects a wide range of information about you—including your location, your credit and demographic profile from other companies, and how you use its services—and may share it within Verizon, …

Privacy policy
0 provisions 10 versions captured Version history →

Recent Changes

October 17, 2026 · Verizon Privacy Policy Medium

Verizon updated its privacy policy with minor naming and formatting corrections across its subsidiary brands, and added new disclosure language about the Verizon Dollars program and Glance lockscreen app integration. …

View change record →
August 28, 2026 · Verizon Privacy Policy Medium

Verizon revised its privacy policy to clarify and expand how it uses customer information. The policy now explicitly states it collects voice recordings and biometric identifiers (removing the qualifier 'or …

View change record →
May 24, 2026 · Verizon Privacy Policy Medium

Verizon expanded its privacy policy to cover Frontier customers following an acquisition or partnership, adding specific opt-out mechanisms and clarifying data-sharing practices. The updated terms now explicitly state that Verizon …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 0)

No provisions found.

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Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Verizon documents does ConductAtlas track?

ConductAtlas tracks 3 Verizon documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Verizon made in the past year?

Verizon has made 5 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Verizon?

ConductAtlas has classified 0 provisions across Verizon's tracked documents.

Can I get alerts when Verizon changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Verizon to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.