Old version
September 11, 2026 00:28 UTC
2fc5a558d2cd34d7f01670b4aaec737bc8e0311a505275da9284d87cec0f9047
CA-V-006661
New version
October 14, 2026 00:24 UTC
603d409035c77ef14e8d467489789669af087f52565235670a181ced4948f878
CA-V-007513
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Change Summary
Coursera expanded its privacy notice to explicitly cover business contacts and added new data collection categories. The updated policy now discloses collection of business contact data (name, job title, company, business email, business phone) from third-party sources, employers, and public sources, and clarifies that voice-enabled features in messaging may record and transcribe audio. The policy also expanded marketing use cases to include marketing Coursera affiliate products (including Udemy) and added opt-out mechanisms for marketing communications.
medium severity
9 Sentences added
1 Sentences removed
12 Sentences modified
237 Sentences before
245 Sentences after
Added
Removed
Modified
BeforeAfter
0Privacy Notice U.S. State Privacy Laws Notice Data Privacy Framework Notice Privacy Notice Addendum Data Protection Addendum Cookies Policy Terms of Use Privacy Notice Last updated: September 3, 2026.0Privacy Notice U.S. State Privacy Laws Notice Data Privacy Framework Notice Privacy Notice Addendum Data Protection Addendum Cookies Policy Terms of Use Privacy Notice Last updated: October 12, 2026.
8It also applies to business contacts of Coursera, such as existing and prospective Customers, Content Providers, Partners, and Instructors.
31Communications with Coursera.32Communications with Coursera. we may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.
32We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.33Product or Service Purchase Information: information about what Products or Services you have purchased.
33Product or Service Purchase Information: Information about what Products or Services you have purchased.—Removed
35Information about your interests, preferences and affiliations insofar as they relate to the Product and/or Services that we provide (e.g., when you sign-up for email or account updates).35Information about your interests, preferences and affiliations: insofar as they relate to the Product and/or Services that we provide (e.g., when you sign-up for email or account updates).
36The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text).36Content of your Communications: such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text).
38Education, Career and Skills Information including information about your education, career, skills, interests, goals, and plans, as well as your professional and educational experience and qualifications.38Education, Career and Skills Information: including information about your education, career, skills, interests, goals, and plans, as well as your professional and educational experience and qualifications.
39Demographic Information such as country of residence, gender, and age.39Demographic Information: such as country of residence, gender, and age.
41Business Contact Data: such as your name, job title, company name, business email address, business phone number, and other professional contact information, for example, when you request a demo, complete a contact form, attend an event, or communicate with our sales team in connection with our business and enterprise products.
47Personal Data we collect from your device(s) as your use the Site When you visit the Site, we may track, collect, and aggregate information from your device(s) indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked on.48Personal Data we collect from your device(s) as you use the Site When you visit the Site, we may track, collect, and aggregate information from your device(s) indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked on.
66Business contact data: We may also collect Business Contact Data about you from third-party commercial sources, your employer or organization, or from publicly available sources.
79For our legitimate interests to run, grow and develop our business Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Text and/or Images on third party sites; Data relating to your use of partner sites To allow you to access and use the Forums.81For our legitimate interests to run, grow and develop our business; or with your consent, where required by applicable law Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Text and/or Images on third party sites; Data relating to your use of partner sites To allow you to access and use the Forums.
88For our legitimate interests to run, grow and develop our business including by supporting our Partners carrying out research related to online education Identity and Contact Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Data relating to your use of partner sites To send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising.90For our legitimate interests to run, grow and develop our business including by supporting our Partners carrying out research related to online education Identity and Contact Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Data relating to your use of partner sites To send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising, and to market the products and services of Coursera's affiliates (including Udemy, Inc.) to you.
92For our legitimate interests to engage in a sale, merger, or reorganization process How we use AI We use a number of AI Product Features (" Features ") for the purposes set out above.94For our legitimate interests to engage in a sale, merger, or reorganization process Business Contact Data; Identity and Contact Data To market our business and enterprise products and services, and those of Coursera's affiliates (including Udemy, Inc.), to existing and prospective Customers, Content Providers, Partners, and Instructors.
95For our legitimate interests to run, grow and develop our business; or with your consent, where required by applicable law How we use AI We use a number of AI Product Features (" Features ") for the purposes set out above.
109As such, your Personal Data may be shared amongst these entities and our affiliates and subsidiaries, and other affiliated organisations.112As such, your Personal Data may be shared amongst these entities and our affiliates and subsidiaries, and other affiliated organizations.
123Online marketplaces and resellers.
124If you buy, or ask to buy, our Services through an online marketplace or reseller, such as Microsoft, we receive business contact details for the relevant buyer and account contacts from the marketplace or reseller.
125We may also share those details with them as needed to set up and administer the sale and support our Customer relationship with you.
144If you wish to opt-out of marketing communications, you may do so by using the unsubscribe mechanism in any marketing communication you receive, or by contacting us at privacy@coursera.org.
145If you register for an account on the Site, you can also change your email preferences in your account.
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