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May 5, 2026 08:53 UTC
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CA-V-001413
New version
October 16, 2026 00:47 UTC
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CA-V-007592
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Change Summary
xAI rebranded its Terms of Service from 'xAI' to 'SpaceXSI' and updated the effective date to October 12, 2026. The revised terms introduce mandatory dispute resolution in Texas courts (Tarrant or Wichita County) under Texas law, with arbitration as a fallback if the forum selection clause is unenforceable. The terms also add a class action waiver, change X credential login from opt-in to automatic data transfer (subject to disclosures), introduce new provisions for beta features and business domain accounts, and expand the Acceptable Use Policy as a binding reference.
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0Welcome to xAI!0Terms of Service - Consumer Last Updated: October 12, 2026 (previous version) Welcome to SpaceXSI These Terms of Service (" Terms ") apply to your or others' access, interactions and/or use of Grok, Grokipedia, and SpaceXSI's other services for individuals, including associated applications, features, tools, software and websites (collectively, the " Service ").
1Who We Are Registration and Access Using our Service User Content The Service Is Available "As Is" xAI's Intellectual Property Rights Privacy and Data Security Paid Accounts Termination, Suspension, Discontinuation Disclaimer of Warranties Indemnity Limitation of Liability Copyright Complaints Dispute Resolution General Provisions Mobile App Specific Terms Regional Specific Terms Terms of Service - Consumer Effective: April 10, 2026 (previous version) Welcome to xAI!1These Terms form an agreement between you and SpaceXAI LLC (" SpaceXSI," " we," " our," or " us ") when you accept these Terms or when you otherwise access, interact with, and/or use the platform.
2These Terms of Service (" Terms ") apply to your use of Grok, Grokipedia, and xAI's other services for individuals, including associated applications and websites (collectively, the " Service ").2SpaceXAI LLC is a Nevada company, with its principal place of business at 800 W Cesar Chavez St., Austin, TX 78701, USA.
3These Terms form an agreement between you and X.AI LLC, a Nevada company (" xAI," " we," " our," or " us ").3By accessing and using our Service, you acknowledge and agree to these Terms and any other applicable terms and policies, including our Acceptable Use Policy.
4By using our Service, you acknowledge and agree to these Terms.—Removed
6Our Enterprise Terms of Service govern the use of our services for developers and businesses, including xAI APIs and PromptIDE.5Our Enterprise Terms of Service govern the use of our Services for developers and businesses, including SpaceXSI APIs and PromptIDE.
8Please read our Privacy Policy, which describes how we collect, use and disclose personal information.7Unless prohibited by your country's applicable law, any disputes between you and us will be resolved by a court in Tarrant County or Wichita County, Texas, based on Texas law, except that if the forum selection clause in these Terms is unenforceable for any reason, then the dispute will be arbitrated.
8To the extent permitted by applicable law, you agree to waive any right to bring a class action or other representative action.
9Please read our Privacy Policy, which describes how we handle personal information.
10Another helpful resource is our Consumer FAQs that, while not part of these Terms, give further information about our Service.11Other helpful resources include our Consumer FAQs, Acceptable Use Policy, and the Help Center. 1.
11Who We Are xAI is a company working on building artificial intelligence to accelerate human scientific discovery.12Who We Are SpaceXSI is a company working on building artificial intelligence to accelerate human scientific discovery.
13As part of our mission, we have developed " Grok," a conversational generative AI powered by xAI's large language models.14As part of our mission, we have developed "Grok," a conversational generative AI powered by SpaceXSI's large language models.
14We also provide " Grokipedia," an on-line collection of knowledge.15We also provide "Grokipedia," an online collection of knowledge.
15For more information about xAI, please visit https://x.ai/. xAI is a separate company from X Corp.16For more information about SpaceXSI, please visit https://x.ai/. 2.
16(" X ", previously Twitter).17Registration and Access Minimum Age.
17Registration and Access Minimum age.—Removed
20While we have taken measures to limit undesirable training data and outputs, depending on the features that you choose to use, the Service could produce output that is not appropriate for all ages.20If you are the parent or legal guardian of a minor using the Service, you and the minor accept and agree to be bound by these Terms and are responsible for all use of the Service.
21We take measures to limit undesirable training data and outputs.
22However, depending on the features that you choose to use, your settings, and the prompts you provide, the Service may produce outputs that you may consider inappropriate for a particular context.
22We urge parents to exercise care in monitoring the use of the Service by their teenagers.24We apply controls and safeguards designed to support age appropriate experiences for minors as required by applicable law.
25Parents and guardians are encouraged to be involved and to exercise care in monitoring the use of the Service by their teenagers.
28Logging in through a third-party service.31Logging In Through a Third-Party Service.
29By choosing to login to our Service by using a third-party service, such as Google, Apple, or X, you give us permission to access, use, and store your information from that service, as permitted by that service, which may include log-in credentials and/or access tokens for that service.32By choosing to log in to our Service by using a third-party service, such as Google, Apple, or X, you give us permission to access, use, and store your information from that service, as permitted by that service, which may include log-in credentials and/or access tokens for that service.
30If connecting to our Service using your X credentials, you may elect (opt-in) to bring your X user profile (including date of birth), X account and location information, X preferences, X post history (your X posts viewable on your X account including posts to and from all accounts (public or protected) that you can view), X usage data, and your Grok in X conversation history to your xAI account.33If connecting to our Service using your X credentials, you agree that we may (subject to disclosures) bring your X user profile (including date of birth), X account and location information, X preferences, X post history (your X posts viewable on your X account including posts to and from all accounts (public or protected) that you can view), X usage data, and your Grok on X conversation history to your SpaceXSI account.
31Using our Service What you can do.34Business Domains.
32Subject to your compliance with these Terms, you may access and use our Service.35If you use an email address associated with your employer or other organization, your account may be linked to that organization's Grok Enterprise subscription.
36In such cases, the organization's administrator may access, monitor and control your account in accordance with SpaceXSI's Enterprise Terms of Service.
37Beta Modes and Trial Features.
38In some cases, we may permit you to evaluate our Service for a limited time or with limited functionality, including beta, preview, or trial features.
39You may choose to use or not use such features in your sole discretion.
40Such features are intended for evaluation purposes and not for production use, are not fully supported, and may be subject to additional terms that may be presented to you.
41You agree that such features are provided on an "as-is" and "as available" basis without any warranty, support, maintenance, or storage of any kind.
42SpaceXSI may discontinue such features at any time in its sole discretion and may never make them generally available. 3.
43Using Our Service What You Can Do. Subject to your compliance with these Terms, you may access and use our Service.
34What you cannot do.45What You Cannot Do. You may not access or use our Services to engage in, or help another person engage in, or promote any illegal, harmful, or abusive activities, or any other behavior that violates our Acceptable Use Policy.
35Prohibited uses of our Service include any illegal, harmful, or abusive activities, including but not limited to: Detrimentally impacting the Service, including by: Modifying, copying, leasing, selling, reselling, distributing, distilling, manipulating, using bots to access, reverse engineering, or decompiling our Service Using the Service or any Output to develop models or services that compete with xAI, scraping or reselling any Input or Output, or distilling model data Disrupting, interfering with, or unauthorized access to the Service or its safety systems Causing harm or engaging in abusive activity, including by: Critically harming or promoting critically harming human life (yours or anyone else's), including pro-terrorist activities Violating copyright, trademark, or other intellectual property law Violating a person's privacy or their right to publicity The sexualization or exploitation of children Espionage, hacking, defrauding, defamation, scamming, spamming, or phishing Not complying with laws or regulations, including by: Taking unauthorized actions on behalf of others Operating in a regulated industry without complying with those regulations or in a region where we do not offer Service Making high-stakes automated decisions that affect a person's safety, legal or material rights, or well-being (such as making financial credit, educational, employment, housing, insurance, legal, medical, or other important decisions about or for them) Misleading others or not being transparent regarding your use of AI Who Is Prohibited From Using the Service.46Who Is Prohibited From Using the Service.
38We reserve the right to decide, at our sole discretion, not to contract with you.49We reserve the right to modify, suspend or discontinue, temporarily or permanently, the Service or your access to the Service, in whole or in part.
50We may do so for any reason, including business, financial, or legal reasons, or no reason where permitted by applicable law, and otherwise if we determine that you have violated these Terms, our Acceptable Use Policy, guidelines, or policies, or if doing so is necessary to prevent abuse, comply with the law, or address security issues.
40Third-party services and software.52Third-Party and Additional Services and Software.
41Our Service may include or be integrated with third-party software, products, or services that are subject to their own terms.53Our Service may include, be integrated with, or allow access to third-party software, products, or services that are subject to their own terms.
42Our software may include open source software that is governed by its own licenses.54We may also provide additional products, services or features for enhanced capabilities that may include additional or supplemental terms.
55Such additional products, services or features are deemed part of the Service and governed by these Terms and any such additional or supplemental terms.
56Our software may include open source software that is governed by its own licenses. 4.
44You may provide input (e.g., text, audio, images, video, code, files, folders, drives, etc.) to the Service (" Input ") and receive output from the Service (excluding output from Grokipedia) based on the Input (" Output ").58You may provide input (e.g., text, audio, images, video, code, files, folders, drives, etc.) to the Service (" Input ") and receive output from the Service (excluding output from Grokipedia and excluding system metadata and logs) based on the Input (" Output ").
45Collectively, Input and Output are " User Content." You are responsible for User Content, including ensuring that it does not violate any applicable law or these Terms.59Collectively, Input and Output are " User Content." Certain features of the Service may enable Grok to take autonomous actions on your behalf (" Agentic Actions "), including but not limited to web browsing, code execution, sending communications, modifying files, tool invocation, data processing, or interactions with third-party services, including financial institutions.
60We are not responsible for User Content or Agentic Actions.
61You are responsible for User Content and Agentic Actions, including ensuring that it does not violate any applicable law or these Terms and any consequences, costs, or liabilities arising therefrom.
62SpaceXSI makes no representations regarding the accuracy, safety, or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law.
47To the extent permitted by applicable law, and as between you and xAI, you retain your ownership rights to the User Content.64To the extent permitted by applicable law, and as between you and SpaceXSI, you retain your ownership rights to the User Content.
48You are responsible and accept liability for the User Content.65You are responsible and accept liability for the User Content and any Agentic Actions you direct.
49We ask that when using Output, you attribute the Service as having generated the Output, as detailed in our Brand Guidelines.66When using Output or SpaceXSI's name, logos, trademarks, or other brand elements, you are required to obtain our permission and attribute your generation of the Output to the Service, as detailed in our Brand Guidelines.
51You grant, an irrevocable, perpetual, transferable, sublicensable, royalty-free, and worldwide right to xAI to use, copy, store, modify, distribute, reproduce, publish, display in public forums, list information regarding, make derivative works of, and aggregate your User Content and derivative works thereof for any purpose, including but not limited: (i) to maintain and provide the Service; (ii) to improve our products and the Service and for our other business purposes, such as data analysis, customer and market research, developing new products or features, or identifying or displaying usage or User Content trends; and (iii) to perform such other actions to enforce these Terms, comply with our Privacy Policy, comply with applicable law, or keep our Service safe.68In choosing to submit, create, generate, record, post, or display Inputs on or through the Service, you grant an irrevocable, perpetual, transferable, sublicensable, royalty-free, and worldwide right to SpaceXSI to use, copy, store, modify, process, adapt, transmit, distribute, reproduce, publish, upload, download, display in public forums, list information regarding, make derivative works of, and distribute such Content, including anything referenced therein, in any and all media or distribution methods now known or later developed, for any purpose, and to aggregate your User Content and derivative works thereof for any purpose, including but not limited to: (i) maintain and provide the Service; (ii) improve our products and the Service and for our other business purposes, such as data analysis, customer and market research, developing new products or features, or identifying or displaying usage or User Content trends; and (iii) perform such other actions to enforce these Terms, comply with our Privacy Policy, comply with applicable law or governmental, court, and law enforcement requests or requirements or keep our Service safe.
69To the extent the User Content includes a person's image, likeness, voice, or other similar attributes, you grant SpaceXSI the same rights to use those attributes as part of the User Content as described above.
70You represent and warrant that you have obtained all rights, licenses, notices, permissions, and consents necessary for SpaceXSI to use that User Content.
53A limited number of our authorized personnel may review how you use the Service and your User Content for specific business purposes, including improving product features, investigating security incidents and potential misuse of our Service, and complying with our legal obligations.72Our authorized personnel may review how you use the Service and your User Content for specific business purposes, including improving product features, investigating security incidents and potential misuse of our Service, and complying with our legal obligations.
56Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days.75Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days, except as required by law.
58Further details are available in our Privacy Policy and Consumer FAQs. Accuracy.77Further details are available in our Privacy Policy and Consumer FAQs. AI-Generated Disclosures.
59Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may sometimes: a) result in Output that contains "hallucinations," b) be offensive, c) not accurately reflect real people, places or facts, or d) be objectionable, inappropriate, or otherwise not suitable for your intended purpose.78When you generate Output using the Service, including through Agentic Actions, you may be required to apply or SpaceXSI may apply a disclosure stating that the content was generated or altered by artificial intelligence.
60Similarity of content.79By using the Service, you agree that you will apply such disclosures or such disclosures may be applied by SpaceXSI to your Outputs.
61Due to the nature of artificial intelligence, outputs may not be unique, and different users may receive similar output from our Service.80Accuracy.
62Your rights to the Output do not extend to other's rights.81Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may sometimes: (a) result in Outputs or Agentic Actions that contain "hallucinations," (b) be offensive, (c) not accurately reflect real people, places or facts, or (d) be objectionable, inappropriate, or otherwise not suitable for your intended purpose.
82Similarity of Content.
83Due to the nature of artificial intelligence, Outputs may not be unique, and different users may receive similar Output from our Service.
84Your rights to the Output do not extend to others' rights, and you agree that we are not liable for such similarity of Outputs.
64Grokipedia content and material is designated as Material subject to the xAI Community License Agreement (https://huggingface.co/xai-org/grok-2/blob/main/LICENSE).86Grokipedia content and material is designated as Material subject to the SpaceXSI Community License Agreement (https://huggingface.co/xai-org/grok-2/blob/main/LICENSE).
65Certain Grokipedia content may also be subject to Creative Commons Attribution-ShareAlike 4.0 International License ("CC BY-SA 4.0").87Certain Grokipedia content may also be subject to Creative Commons Attribution-ShareAlike 4.0 International License (" CC BY-SA 4.0 ").
66Connecting to third-party services.88Connecting to Third-Party Services.
68If you select a feature that involves sending your User Content to such a third-party service, you are instructing and authorizing xAI to send your User Content out of the Service.90If you select a feature that involves sending your User Content to, or accessing your User Content hosted on, such a third-party service, you are instructing and authorizing SpaceXSI to send your User Content out of the Service.
71Output from our services is not professional advice.93Output from our Services is not professional advice.
74Our Service may provide incomplete, incorrect, or offensive Output that does not represent xAI's views.96Our Service may provide incomplete, incorrect, or offensive Output that does not represent SpaceXSI's views.
76At our sole discretion, we may implement rate limitations to accommodate system resources or usage needs.98At our sole discretion, we may implement rate limitations to accommodate system resources or usage needs. 5.
78You accept that all of our services, including but not limited to such beta technologies, are provided "AS IS" and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.100You accept that all of our Services, including but not limited to such beta technologies, are provided "AS IS" and may contain errors, defects, bugs or inaccuracies that could fail or cause corruption or loss of data and information.
79You agree that use of any of our technologies is at your own risk. xAI's Intellectual Property Rights We own our Service.101You agree that use of any of our technologies is at your own risk.
102You also agree that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing, and monitoring are in place. 6.
103SpaceXSI's Intellectual Property Rights We Own Our Service.
81Usage data relating to our Service.105Usage Data Relating to Our Service.
84Accordingly, we may use, maintain, and/or process the Usage Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide and maintain the Service; (b) to improve or develop our products and services; (c) to monitor your usage of the Service; (d) for research and analytics, including, without limitation, data analysis, identifying usage trends, and/or customer or market research; and (e) to share analytics and other derived Usage Data with third-parties.108Accordingly, we may use, maintain, and/or process the Usage Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide and maintain the Service; (b) to improve or develop our products and services; (c) to monitor your usage of the Service; (d) for research and analytics, including, without limitation, data analysis, identifying usage trends, and/or customer or market research; (e) to share analytics and other derived Usage Data with third-parties; and (f) to process for safety, security, and analytics.
86To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other xAI products or services (collectively, " Feedback "), you hereby assign to us all rights (including all intellectual property rights), title, and interest in and to the Feedback.110To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other SpaceXSI products or services (collectively, " Feedback "), you hereby assign to us all rights (including all intellectual property rights), title, and interest in and to the Feedback.
88We are not required to use any Feedback.112We are not required to use any Feedback. 7.
96You will notify us immediately of any breach of security or unauthorized use of your User Account, and you will immediately take action to secure your account, including by changing your password.120You will notify us immediately of any breach of security or unauthorized use of your User Account, and you will immediately take action to secure your account, including by changing your password. 8.
100We will charge tax when required.124We will charge tax or other applicable fees when required.
104Price changes.128Price Changes.
106If prices increase, we will provide 30 days' notice, and the new price will apply at your next renewal, allowing you to cancel if you disagree with the change.130Subject to applicable law, if prices increase, we will provide you with reasonable notice, and the new price will apply at your next renewal, allowing you to cancel your subscription if you disagree with the change.
107Paid subscriptions through X.131Notice may be provided in-app, by email, or other reasonable means.
132New Bundled Subscription Plans.
133For more information about the new bundled plans, please visit the Bundled Subscription Terms and the Paid Services Help Center.
134Grok on X.
109To access Grok on X, you must agree to the X Terms of Service.136To access Grok on X, you must agree to the X Terms of Service. 9.
112We may terminate or suspend your access to our Service or delete your account at any time without notice to you if we determine, at our sole discretion, that: You breached these Terms or our Acceptable Use Policy, guidelines, or other policies; We must do so to comply with the law; Your use of our Service could cause risk or harm to xAI, our users, or anyone else; or Your account has been inactive for over a year and you do not have a paid account.139We may terminate or suspend your access to our Service, cancel your subscription or account, or delete your account at any time without notice to you if we determine, at our sole discretion, that: You breached these Terms or our Acceptable Use Policy, guidelines, or other policies; We must do so to comply with the law; Your use of our Service could cause risk or harm to SpaceXSI, our users, or anyone else; or Your account has been inactive for more than 120 days.
113No refund.140No Refund.
119If we do, we will provide you notice and any applicable refund for prepaid, unused services.146If we do, we will provide you notice and any applicable refund for prepaid, unused services. 10.
120Disclaimer of Warranties TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.147Disclaimer of Warranties TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
122TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT.149TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, ABILITY TO MEET YOUR NEEDS, AND/OR NON-INFRINGEMENT.
123XAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, PARTNERS, AND LICENSORS DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.150SPACEXSI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, PARTNERS, AND LICENSORS DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
124YOU ACCEPT AND AGREE THAT ANY USE OF CONTENT, MATERIALS, OUTPUTS, OR USER CONTENT FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS PROFESSIONAL ADVICE.151YOU ACCEPT AND AGREE THAT ANY USE OF CONTENT, MATERIALS, OUTPUTS, AGENTIC ACTIONS OR USER CONTENT FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS PROFESSIONAL ADVICE. 11.
125Indemnity To the fullest extent permitted by law, you will defend, indemnify, and hold xAI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the " xAI Indemnitees ") harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from or related to your use of the Service and Output, your Input, or any violation of these Terms.152Indemnity To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXSI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the " SpaceXSI Indemnitees ") harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from or related to your use of the Service and Output, your Input, or any violation of these Terms. 12.
126Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL XAI OR ANY XAI INDEMNITEE BE LIABLE (A) FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION THEREOF; AND (B) TO YOU FOR ANY CLAIMS, DAMAGES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.153Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING EMOTIONAL OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUTS GENERATED BY THE SERVICE, OR YOUR USE OF OR INABILITY TO USE ANY OF THE FOREGOING.
127THESE LIMITATIONS OF LIABILITY APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.154THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT ANY OF THE SPACEXSI INDEMNITEES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
128Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights.155TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE OR YOUR USER ACCOUNT OR THE INFORMATION CONTAINED THEREIN, EXCEPT IF YOUR LOSS RESULTED FROM SPACEXSI'S OR SUCH SPACEXSI INDEMNITEE'S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
129Copyright Complaints If you believe that your copyrighted work or other right to your work or image has been infringed and is accessible via the Service, you agree to first notify our copyright agent by following these instructions.156TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPACEXSI OR ANY SPACEXSI INDEMNITEE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS RUNNING THE SERVICE AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD-PARTY; (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (G) YOUR DATA, ANY INPUT, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD-PARTY.
130We may, if feasible, delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers at our sole discretion.157TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER, EXCEPT IN THE EVENT OF SPACEXSI'S OR SUCH SPACEXSI INDEMNITEE'S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
131Written claims concerning copyright infringement must include all of the following information: An electronic or physical signature of a person authorized to act on behalf of the copyright owner A description of the copyrighted work that you claim has been infringed upon A description of where the allegedly infringing material is located on our Service, so we can find it Your address, telephone number, and e-mail address A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law A statement by you, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the copyright owner.158THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
132The above information must be submitted to our Copyright Agent at: Attn: Legal - Copyright Agent, X.AI LLC, legal@x.ai Dispute Resolution Class Action and Jury Trial Waiver.159Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. 13.
133BY ENTERING INTO THESE TERMS, YOU AND XAI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER.160Removal of Content We reserve the right to remove content or disable Agentic Actions that violate these Terms or our Acceptable Use Policy, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment.
161Certain jurisdictions impose obligations on us to enforce against categories of content deemed by law to be illegal, harmful or unsafe.
162As a result, the User Content may be subject to restrictions as required by these jurisdictions.
163If you believe that User Content has been copied in a way that constitutes copyright infringement, please report this by contacting our designated copyright agent at copyright@x.ai. 14.
164Dispute Resolution Class Action and Jury Trial Waiver.
165WHERE PERMITTED BY APPLICABLE LAW, BY ENTERING INTO THESE TERMS, YOU AND SPACEXSI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER.
135To the extent permitted by law, you also waive the right to participate as a plaintiff or class member in any purported class action, collective action or representative action proceeding against our corporate affiliates.167TO THE EXTENT PERMITTED BY LAW, YOU ALSO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION PROCEEDING AGAINST OUR CORPORATE AFFILIATES, INCLUDING BUT NOT LIMITED TO ANY X, CURSOR, OR SPACEX ENTITY.
136Governing Law; Jurisdiction and Venue.168Governing Law; Jurisdiction and Venue; Arbitration.
137The laws of the State of Texas, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and us, notwithstanding any other agreement between you and us to the contrary.169Unless prohibited by your country's applicable law, the laws of the State of Texas, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and us, notwithstanding any other agreement between you and us to the contrary.
138Notwithstanding any other agreement to the contrary, all disputes related to these Terms, the Service, or any patents–including without limitation disputes related to or arising from any Content (whether your or others' Content), or your or others' use of the Service or the complete or partial termination thereof–shall be brought and must proceed exclusively in the federal U.S. District Court for the Northern District of Texas or state courts located in Wichita County or Tarrant County, Texas, United States, and you consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.170Notwithstanding any other agreement to the contrary, unless prohibited by your country's applicable law, all disputes related to these Terms, the Service, or any patents–including without limitation disputes related to or arising from any User Content (whether your or others' User Content), or your or others' use of the Service or the complete or partial termination thereof–shall be brought and must proceed exclusively in the federal U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States, and you and we consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.
139For the avoidance of doubt, the choice of law and forum selection provisions of this paragraph shall apply regardless of whether a dispute or any claims contained therein are based in contract, tort, statute, common law, or otherwise, and the choice of law and forum selection provisions of this paragraph shall apply to pending and future disputes and shall apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.171If, for any reason, the forum selection clause in the above paragraph is deemed unenforceable as to your dispute, then you and we agree to binding arbitration of the dispute administered by the American Arbitration Association before an arbitrator who shall be a retired federal district or appellate court judge.
140The choice of law and forum selection provisions of this paragraph shall also extend to disputes involving our U.S. corporate affiliates, who are intended third-party beneficiaries of this paragraph.172The arbitration shall be conducted in the English language in Tarrant County, Texas, except as required by law.
141Without prejudice to the foregoing, you agree that, in its sole discretion, xAI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.173The arbitrator shall have the authority to grant any provisional or permanent remedy or relief that would be available from a court of competent jurisdiction, except that the arbitrator shall be prohibited from granting injunctive relief.
174The arbitrator's award shall be final and binding, and the parties waive any right to appeal the award to the maximum extent permitted by law.
175Except as required by law, the arbitration shall be confidential and neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties.
176Except as required by law, each party shall bear its own costs of the arbitration, including attorneys' fees, unless the arbitrator determines that a party's claims or defenses were frivolous or brought in bad faith, in which case the arbitrator may award costs and reasonable attorneys' fees to the prevailing party.
177The parties agree that any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action.
178The arbitrator shall have no authority to consolidate claims or to preside over any form of class, collective, or representative proceeding.
179For the avoidance of doubt, the choice of law, forum selection, and arbitration provisions of this section shall apply regardless of whether a dispute or any claims contained therein are based in contract, tort, statute, common law, or otherwise, and the choice of law, forum selection, and arbitration provisions of this section shall apply to pending and future disputes and shall apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.
180The choice of law, forum selection, and arbitration provisions of this section shall also extend to disputes involving our corporate affiliates, including but not limited to any X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this section and to the arbitration provision in this section.
145You and xAI agree that you must initiate any proceeding or action asserting a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.184You and SpaceXSI agree that you must initiate any proceeding or action asserting a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service, or if such limitation period is unenforceable under applicable law, then the shortest limitation period permitted by applicable law.
146You and xAI agree that you must initiate any proceeding or action asserting a state law claim within two (2) years of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.185You and SpaceXSI agree that you must initiate any proceeding or action asserting a state law claim within two (2) years and one day of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.
147Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue any claim or cause of action, of any kind or character, based on such events or facts, and such claims or causes of action are permanently barred.186Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue any claim or cause of action, of any kind or character, based on such events or facts, and such claims or causes of action are permanently barred. 15.
164How to Contact Us. These Terms are with X.AI LLC, a Nevada company.203How to Contact Us. If you have any questions about the Service, please contact us at support@x.ai.
165For questions about these Terms, contact xAI at legal@x.ai.204Mobile App Specific Terms To use any mobile app, you must have a mobile device that is compatible with such app.
166If you have any questions about the Service, please contact us at support@x.ai.205SpaceXSI does not warrant that any app will be compatible with your mobile device.
167Mobile App Specific Terms To use any mobile App, you must have a mobile device that is compatible with such App. xAI does not warrant that any App will be compatible with your mobile device.206You may use mobile data in connection with an app and may incur additional charges from your wireless provider in connection with such app.
168You may use mobile data in connection with an App and may incur additional charges from your wireless provider in connection with such App.—Removed
170Mobile Apps may update automatically to ensure you are using the latest version.208Mobile apps may update automatically to ensure you are using the latest version.
171We hereby grant you a non-exclusive, limited, non-transferable, and freely revocable license to use a compiled code copy of the App(s) under your User Account on one (1) or more mobile devices owned or controlled solely by you (except to the extent Apple or Google permits any shared access and/or use of the iOS App or Android App (as each of those terms is defined below), respectively), solely in accordance with these Terms.209We hereby grant you a non-exclusive, limited, non-transferable, and freely revocable license to use a compiled code copy of the app(s) under your User Account on one (1) or more mobile devices owned or controlled solely by you (except to the extent Apple or Google permits any shared access and/or use of the iOS App or Android App (as each of those terms is defined below), respectively), solely in accordance with these Terms.
172The foregoing license grant is not a sale of any App or of any copy thereof.210The foregoing license grant is not a sale of any app or of any copy thereof.
174This paragraph applies to any App you acquire from the Apple App Store (such App, " iOS App ").212This paragraph applies to any app you acquire from the Apple App Store (such app, " iOS App ").
175You and xAI understand and acknowledge that these Terms are solely between you and xAI, not Apple, Inc.213You and SpaceXSI understand and acknowledge that these Terms are solely between you and SpaceXSI, not Apple, Inc.
179In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be governed solely by these Terms and any law applicable to xAI as provider of the iOS App.217In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be governed solely by these Terms and any law applicable to SpaceXSI as provider of the iOS App.
180You and xAI acknowledge that Apple is not responsible for addressing any claims of you or any third-party relating to the iOS App or your possession and/or use of the iOS App, including, but not limited to: (a) product liability claims; (b) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.218You and SpaceXSI acknowledge that Apple is not responsible for addressing any claims of you or any third-party relating to the iOS App or your possession and/or use of the iOS App, including, but not limited to: (a) product liability claims; (b) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.
181You acknowledge that, in the event of any third-party claim that the iOS App, or your possession and use of that iOS App, infringes that third-party's intellectual property rights, xAI, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by these Terms.219You acknowledge that, in the event of any third-party claim that the iOS App, or your possession and use of that iOS App, infringes that third-party's intellectual property rights, SpaceXSI, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by these Terms.
182You and xAI acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to your license of the iOS App, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as relates to your license of the iOS App against you as a third-party beneficiary thereof.220You and SpaceXSI acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to your license of the iOS App, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as relates to your license of the iOS App against you as a third-party beneficiary thereof.
184This paragraph applies to any App you acquire from the Google Play Store (such App, " Android App "): (a) you acknowledge that these Terms are between you and xAI only, and not Google LLC or any affiliate thereof (collectively, " Google "); (b) your access to and use of the Android App must comply with Google's then-current Google Play Terms of Service; (c) Google is only a provider of the Google Play Store where you obtained the Android App; (d) xAI, and not Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you with respect to the Android App or these Terms; and (f) you understand and acknowledge that Google is a third-party beneficiary to these Terms as they relate to the Android App.222This paragraph applies to any app you acquire from the Google Play Store (such app, " Android App "): (a) you acknowledge that these Terms are between you and SpaceXSI only, and not Google LLC or any affiliate thereof (collectively, " Google "); (b) your access to and use of the Android App must comply with Google's then-current Google Play Terms of Service; (c) Google is only a provider of the Google Play Store where you obtained the Android App; (d) SpaceXSI, and not Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you with respect to the Android App or these Terms; and (f) you understand and acknowledge that Google is a third-party beneficiary to these Terms as they relate to the Android App.
185Regional Specific Terms Australian Residents: Online Safety Terms and Information In Australia, your use of Grok is subject to the terms and conditions as set out in xAI's Terms of Service and Acceptable Use Policy, as well as the terms set out and referred to on this page.223Regional Specific Terms Australian Residents In Australia, your use of Grok is subject to the terms and conditions as set out in SpaceXSI's Terms of Service and Acceptable Use Policy, as well as the terms set out and referred to on this page.
193You can report violative content to xAI directly from Grok by clicking/tapping the three dots and choosing "Report Issue".231You can report violative content to SpaceXSI directly from Grok by clicking/tapping the three dots and choosing "Report Issue".
194Alternatively, you can email xAI directly at support@x.ai.232Alternatively, you can email SpaceXSI directly at support@x.ai.
195If you would like to submit a complaint about: a) xAI's handling of reports or b) xAI's compliance with the Online Safety Act, you may do so by sending an email to support@x.ai.233If you would like to submit a complaint about: (a) SpaceXSI's handling of reports or (b) SpaceXSI's compliance with the Online Safety Act, you may do so by sending an email to support@x.ai.
200California Residents.238California Residents The provider of the Service is set forth herein.
201The provider of the Service is set forth herein.—Removed
204Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting it in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.241Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting it in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
206For the purposes of these Europe Specific Terms " European Consumers " are individuals with a habitual place of residence in the EEA, UK or Switzerland acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.243For the purposes of these Europe Specific Terms, "European Consumers " are individuals with a habitual place of residence in the EEA, UK or Switzerland acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession.
208As a European-Consumer, you are responsible for ensuring that your information is complete and accurate.245As a European Consumer, you are responsible for ensuring that your information is complete and accurate.
213The Terms above provide the governing law, excluding applicable conflict of laws principles.250To the extent permitted by law, all disputes related to these Terms, the Services, or any patents—including without limitation disputes related to or arising from any User Content (whether your or others' User Content), or your or others' use of the Services or the complete and partial termination thereof—will be governed by Irish law, notwithstanding any other agreement between you and us to the contrary.
214As a European-Consumer, you will benefit from the applicable mandatory provisions of the law of the country in which you are resident.251The choice of Irish law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country where you have your habitual residence.
216As a European-Consumer, you may bring a dispute which may arise under these Terms or in connection with the use of the Service, in the applicable courts of the country in which you are habitually resident.253To the extent permitted by law, all disputes related to these Terms, the Services, or any patents—including without limitation disputes related to or arising from any User Content (whether your or others' User Content), or your or others' use of the Services or the complete and partial termination thereof—shall be brought and must proceed exclusively before a competent court in Ireland, notwithstanding any other agreement between you and us to the contrary.
254For the avoidance of doubt, the choice of law and forum selection provisions of this paragraph shall apply regardless of whether a dispute or any claims contained therein are based in contract, tort, statute, common law, or otherwise, and the choice of law and forum selection provisions of this paragraph shall apply to pending and future disputes and shall apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.
255The forum selection provision of this paragraph shall also extend to disputes involving our corporate affiliates based in the European Union, EFTA States, or the United Kingdom, including any such X, Cursor, or SpaceX entities, who are intended third-party beneficiaries of this paragraph and who also consent to jurisdiction and venue in the courts specified in this paragraph.
256Without prejudice to the foregoing, you agree that, in its sole discretion, SpaceXSI may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction and venue over the claim.
257EST Termination or Suspension.
258We reserve the right to modify, suspend or discontinue the Service or your access to the Service for a reasonable and valid basis, such as if we determine that you have violated these Terms or our Acceptable Use Policy, or if doing so is necessary to prevent abuse, comply with the law, or address security issues.
259Such a valid and reasonable basis may include (i) technical, security-related or operational developments, (ii) the elimination of technical errors, (iii) compliance with a changed legal situation, for example due to a change in the law, a request from an official agency, or a decision by a court, (iv) the optimization of the user experience through the implementation of new features, and (v) a change in our business, for example due to policy, financial circumstances or other directional changes.
260If you do not have a valid contract with us, you are prohibited from using our Service.
218As a European-Consumer, you have the right to close your account and withdraw from this contract within 14 days of entering into the contract.262As a European Consumer, you have the right to close your account and withdraw from this contract within 14 days of entering into the contract.
222If you withdraw from this contract and you have signed-up for a paid subscription, we will repay you for payments that we verify have already been received by us from you for the subscription term active at the time of your withdrawal notice, within 14 days from the day on which we received the notification of your withdrawal from this contract.266If you withdraw from this contract and you have signed up for a paid subscription, we will repay you for payments that we verify have already been received by us from you for the subscription term active at the time of your withdrawal notice, within 14 days from the day on which we received the notification of your withdrawal from this contract.
225Please refer to the X Premium Terms of Use for further details of how to claim a refund for those charges.269Please refer to the X Purchaser Terms for further details of how to claim a refund for those charges.
229For European-Consumers, provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us, unless it is caused by our breach of these Terms or is reasonably foreseeable at the time of entering into these Terms.273For European Consumers, provided that we have acted with professional diligence, we do not take responsibility for loss or damage caused by us, unless it is caused by our breach of these Terms or is reasonably foreseeable at the time of entering into these Terms.
234For European-Consumers, the applicable European consumer laws provide you with a guarantee covering the Service.278For European Consumers, the applicable European consumer laws provide you with a guarantee covering the Service.
237The Release Section and Indemnity Section of the Terms shall not be applicable to European-Consumers subject to these Europe Specific Terms.281The Release Section and Indemnity Section of the Terms shall not be applicable to European Consumers subject to these Europe Specific Terms.
239With respect to European-Consumers, xAI may unilaterally make changes to these Terms (including the Europe Specific Terms) when it is necessary to do so, particularly as a result of changes of law or to ensure a better functionality of the Service. xAI shall take proportionate measures, if required, to notify Users in advance of such changes to the Terms, such notification may take the form of an in-Service notification or an email for a material change.283With respect to European Consumers, SpaceXSI may unilaterally make changes to these Terms (including the Europe Specific Terms) when it is necessary to do so, particularly as a result of changes of law or to ensure a better functionality of the Service.
284SpaceXSI shall take proportionate measures, if required, to notify Users in advance of such changes to the Terms, such notification may take the form of an in-Service notification or an email for a material change.
243For the purposes of the EU Digital Services Act, xAI's point of contact for recipients is xaidsasupport@x.ai.288For the purposes of the EU Digital Services Act, SpaceXSI's point of contact for recipients is xaidsa@x.ai.
245Pursuant to Article 13 of the DSA, X.AI LLC has appointed EDSR, through its representative office in Estonia, as the legal representative.290Pursuant to Article 13 of the DSA, SpaceXAI LLC has appointed EDSR, through its representative office in Estonia, as the legal representative.
246Contact: EDSR at Parda 5, #35, 10151 Tallinn, Harju, Estonia.291Contact: EDSR at Valukoja 8/2, 2nd floor, Tallinn, Estonia, EE-11415.
249Try Grok On Web iOS Android Grok on X Products Grok 𝕏 Grok Enterprise Grokipedia API Overview Voice API Imagine API Pricing API Console Login Documentation Company Company Careers Contact News Resources Privacy policy Privacy portal Security Safety Legal Status—Removed
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