Chegg updated its Terms of Use effective September 22, 2026, with several material changes. The company added an exception to its mandatory arbitration clause for sexual assault and sexual harassment claims, removed language restricting textbook rentals to US residents and replaced it with broader geographic restrictions tied to legal compliance, and reorganized sections on social distribution and digital content. The terms now explicitly address AI-Assisted Features and clarify that user inputs to AI services remain subject to Chegg's content license and training use rights, and added a requirement that users certify compliance with US export and import laws upon registration.
Consumers: When you sign up, you confirm you are legally allowed to do business with a US company under US export rules.
Consumers: If you have a sexual assault or harassment claim against Chegg, you can pursue it in court rather than through arbitration.
Consumers: Chegg's services may not be available or lawful in all countries, and the company now explicitly states this applies to all services, not just textbooks.
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
→ Review the updated arbitration terms to determine whether the sexual assault and harassment carve-out applies to your situation.
→ If you are outside the United States or on any US restricted-persons list, verify that you can legally use Chegg services under the new export compliance requirements.
→ If you use AI-Assisted Features, review the clarified licensing terms to understand how your inputs may be used.
Sexual assault and sexual harassment claims are now exempt from mandatory arbitration and may proceed in court.
Users must certify upon registration that they comply with US export and import laws and are not on restricted-persons lists.
User inputs to AI services remain subject to Chegg's content license and training use rights, and personal information submitted is handled per the Privacy Policy but remains subject to these licensing terms.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Chegg revised its Terms of Use to add a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, which may reflect evolving regulatory or legislative pressure in this area. The company expanded geographic …
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Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-005610.
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