Old version
May 7, 2026 02:27 UTC
f774c20b189738a6cca6eaf4dd733b14fb7665e6371a7351c59e279dbbd44b55
CA-V-002334
New version
October 16, 2026 00:36 UTC
fa0d3bac72a02a10c6ca98f4840a99fd63edf6399426f5c0f0d652206299d03a
CA-V-007581
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Change Summary
Walmart updated its Terms of Use (effective September 9, 2026) with multiple substantive changes affecting content rights, payment processing, order fulfillment, and AI/data scraping restrictions. The company expanded its rights to use user-submitted content for AI training and machine learning purposes, added explicit language prohibiting use of its site data to develop or train AI models, clarified payment account handling and Rewards Program timing, and introduced new limitations on delivery guarantees and refund discretion. The terms also shift some operational language from 'shipping' to 'shipping/delivery' to reflect third-party carrier involvement and add liability disclaimers for independent contractors.
medium severity
30 Sentences added
19 Sentences removed
33 Sentences modified
470 Sentences before
481 Sentences after
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1Search help topics Your Order Account & Payments Returns & Refunds Walmart Services Walmart+ Shopping with Walmart Terms of Use Policies Marketplace Walmart.com Terms of Use Last Updated May 6, 2026 Please review these Terms of Use carefully.1Search help topics Your Order Account & Payments Returns & Refunds Walmart Services Walmart+ Shopping with Walmart Terms of Use Policies Marketplace Walmart Brands Walmart.com Terms of Use Last Updated September 9, 2026 Please review these Terms of Use carefully.
49Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or otherwise gather any Materials, or reproduce or circumvent the navigational structure or presentation of the Walmart Sites, without Walmart's express prior written consent.49Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or otherwise gather any Materials, or use any Materials to develop, train, or improve any artificial intelligence or machine learning model, tool, or technology, or reproduce or circumvent the navigational structure or presentation of the Walmart Sites, without Walmart's express prior written consent.
61You further agree that Walmart is free to use any Ideas for any purpose.61You represent and warrant that you own, have rights to, or otherwise control all of the rights to the Content that you post; that the Content is accurate; that use of the Content you supply does not violate this policy and will not cause injury or harm to any person or entity; and that you will indemnify Walmart for all claims resulting from Content you supply.
62You further agree that Walmart is free, but not required, to use any Content and Ideas for any purpose.
63In submitting Content, you grant Walmart a non-exclusive, worldwide, transferable, and sublicensable right to use or otherwise process Content submitted to provide certain features to you, improve and maintain Walmart Sites, develop new features and services, and other purposes outlined in our Walmart Customer Privacy Notice.
68Walmart will also have the right (but not the obligation), in our sole discretion, to edit, move, delete, or refuse to make available any Content made available through, the Walmart Sites, for any reason, including violation of these Terms of Use, whether for legal or other reasons.70Walmart will also have the right (but not the obligation), in our sole discretion, to edit, move, delete, or refuse to make available any Content made available through, the Walmart Sites, for any reason, or no reason whatsoever, including violation of these Terms of Use, whether for legal or other reasons.
99Order Acceptance and Billing You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us.101Order Acceptance and Billing You represent and warrant that you have the right to use any credit or debit card, payment account or other means of payment (collectively, "Payment Accounts") that you provide to us.
100By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your Walmart.com account, including on Walmart affiliated sites and properties which you access via your Walmart.com account credentials.102By providing payment card account information to us, you authorize us to store and use the card payment account information as a payment method for purchases made through your Walmart.com account, including on Walmart affiliated sites and properties which you access via your Walmart.com account credentials.
106If your bank participates in account updater services, these services will automatically update your card number or expiration date in our system when it changes.108If your bank participates in account updater services, these services will automatically update your card account number or expiration date in our system when it changes.
109You agree that when you choose to use eligible Rewards to pay for all or a portion of your order, your card issuer will debit from the Rewards Program account linked to your card the number of Rewards corresponding to your selection at the time your order is fulfilled or shipped.111You agree that when you choose to use eligible Rewards to pay for all or a portion of your order, your card issuer will debit from the Rewards Program account linked to your card the number of Rewards corresponding to your selection at either the time your order is fulfilled or shipped or within 5 business days according to the terms of your Rewards Program.
110If there are not sufficient Rewards available to cover the purchase price of your order at the time of fulfillment, the remaining balance may be charged to your card.112If the terms of your Rewards Program apply Rewards at the time your order is fulfilled or shipped and there are not sufficient Rewards available to cover the purchase price of your order at the time of fulfillment, the remaining balance may be charged to your card.
113Otherwise, you agree that your card may be charged the full amount, and your Rewards Program shall apply Rewards according to the Rewards Program terms.
118Once you place your order, we will send you an order acknowledgment by email setting out what you have ordered.
119This is not an order confirmation or acceptance from us.
120By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes and fees.Any additional fees related to the delivery of your Order can be found on your Order information page.125By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes and fees.
121You will not be charged for most orders until the order has shipped.126Your applicable taxes and fees will be calculated on the day your order is picked up by you or delivered to the carrier or independent delivery service responsible for delivering the order to you.
127In the event your order must be fulfilled using products of different weight or volume than what you ordered, you will be charged only for the actual weight or volume delivered.To identify or review all charges, including applicable taxes and fees for your Order, refer to the Order History associated with your Account.
128You will not be charged for most orders until the order has been picked up by you or delivered to the carrier or independent delivery service responsible for delivering the order to you.
134Walmart reserves the right to limit when changes or cancellations to orders can be made.
135There may be a minimum order value depending on the method of delivery or pickup you have chosen, which may change from time to time.
136In addition to the price of goods, a delivery charge as shown at checkout, if applicable, will also be payable by you.
132Walmart reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Walmart.142Walmart reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping/delivery notice from Walmart.
156Shipping Orders will be shipped to the address you designate, provided the address is complete and complies with the shipping restrictions listed on the Walmart Sites.166Shipping/Delivery Orders will be shipped/delivered to the address you designate, provided the address is complete and complies with the restrictions listed on the Walmart Sites.
157Title and risk of loss pass to you when the Product is delivered to the carrier.167We can only deliver to an address stored in your address book in your account.
158When available, delivery times depend on the shipping method and the destination of the order.168Walmart may contract with third party delivery services, who are independent contractors and not Walmart employees, for the fulfillment of your Order.
169Walmart is not responsible for the acts of omissions of independent contractors.
170Title and risk of loss pass to you when the Product is delivered to the carrier or independent service provider delivering your order.
171When available, delivery times depend on the shipping/delivery method and the destination of the order.
174Walmart is not liable for orders that are not deliverable due to inaccuracies in the delivery address or delivery location being inaccessible.
175If you requested a delivery window, we aim to deliver your goods within the delivery window you selected when placing your order, but do not guarantee that goods will be delivered in that window.
176Walmart is not liable for delivering goods outside of the requested delivery window.
177We may, in our discretion, provide you with a refund in certain circumstances.
178You agree that all refunds will be subject to our discretion.
162Restrictions Shipping availability may vary depending on the Product and/or order, destination, or applicable legal or carrier limitations.180Restrictions Shipping/Delivery availability may vary depending on the Product and/or order, destination, or applicable legal or carrier limitations.
164Additional shipping limitations, charges, or exclusions may apply depending on the order, Product type, delivery location, and/or carrier availability.182Additional shipping/delivery limitations, charges, or exclusions may apply depending on the order, Product type and/or carrier availability.
201Any collection and use of any product listings, descriptions, or prices; any derivative use of the Walmart Sites or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools is strictly prohibited.
185All other marks are the property of their respective companies. 12.204All other marks are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Walmart. 12.
188Privacy You acknowledge that any personal information that you provide through the Walmart Sites will be used by Walmart in accordance with Walmart's Privacy Policy (available at http://corporate.walmart.com/privacy-security/walmart-privacy-policy), which may be updated by Walmart from time to time.207Privacy You acknowledge that any personal information that you provide through the Walmart Sites will be used by Walmart in accordance with Walmart's Privacy Notice (available at https://corporate.walmart.com/privacy-security/walmart-privacy-notice), which may be updated by Walmart from time to time.
189If you purchase an item on Walmart.com sold by a Marketplace Retailer or a Walmart supplier, Walmart may share certain information with that Marketplace Retailer or supplier to permit the Marketplace Retailer or supplier, as applicable, to fulfill and ship your order, process returns, and provide customer service.208If you purchase an item on Walmart.com sold by a Marketplace Retailer, Restaurant, or a Walmart supplier, Walmart may share certain information with that Marketplace Retailer or supplier to permit the Marketplace Retailer or supplier, as applicable, to fulfill and/or ship your order, process returns and provide customer service.
190You authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose to Walmart and its third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship.209You authorize your wireless operator (AT&T, T-Mobile, Verizon, or any other branded wireless operator) to disclose to Walmart and its third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship.
200By purchasing a product from any of our Marketplace Retailers, you acknowledge that all Walmart Marketplace orders will be fulfilled by the third party Marketplace Retailer and not Walmart.219By purchasing a product from any of our Marketplace Retailers, you acknowledge that all Walmart Marketplace orders will be fulfilled by the third party Marketplace Retailer or, in certain cases, by Walmart on behalf of the Marketplace Retailer as its service provider.
201The Marketplace Retailer (and not Walmart) will be responsible for all processing, shipping, returns, and customer service related to your Walmart Marketplace order.220The Marketplace Retailer (and not Walmart) will be responsible for all processing, delivery, international shipping (if applicable), returns, and customer service related to your Walmart Marketplace order, except to the extent Walmart performs certain fulfillment or customer support services on the Marketplace Retailer's behalf.
204For other terms that apply to Walmart Marketplace, including important notices and disclosures, see About Marketplace.223For other terms that apply to Walmart Marketplace, including important notices and disclosures, see About Marketplace To the fullest extent provided by applicable law, Walmart has no responsibility or liability for any Marketplace Retailer, their products, or representations.
205To the fullest extent provided by applicable law, Walmart has no responsibility or liability for any Marketplace Retailer, their products, or representations.—Removed
244Walmart Pickup and Delivery (formerly, Online Grocery Services) Use of Walmart Pickup and delivery is subject to the following additional terms: i.262Walmart Pickup Use of Walmart Pickup and delivery is subject to the following additional terms: i.
245Orders Once you have placed an order for Walmart Pickup and delivery, we will send you an order acknowledgment by email setting out what you have ordered.263Orders We aim to make your goods available within the pickup window you selected when placing your order, but do not guarantee that goods will be available for pickup on or by a certain date.
246This is not an order confirmation or acceptance from us.264Walmart is not liable for failing to make goods available inside of the requested pickup slot or failing to make available for pickup all or any of the goods in your order.
247There may be a minimum order value, which may change from time to time.—Removed
248In addition to the price of goods, a delivery charge as shown at checkout, if applicable, will also be payable by you.—Removed
249All prices quoted are exclusive of tax and you will see estimated taxes and fees when you place the order.—Removed
250The final taxes and fees will be calculated on the day your order is picked and delivered, or picked up, as applicable and can be found on the Order Summary.—Removed
251In the event your order must be fulfilled using products of different weight or volume than what you ordered, you will be charged only for the actual weight or volume delivered.—Removed
252Due to shipment and delivery times, there are limitations on when changes or cancellations to orders can be made.—Removed
253These limitations will be provided when you place your order.—Removed
254For Pickup and delivery orders that are delivered to you, title to the goods purchased by you and the related risk of loss on these items passes to you upon delivery of the items to the carrier.—Removed
256If you are not satisfied with your order, please contact the Walmart Pickup and delivery Contact Center at 1-800-924-9206.266You agree that all refunds will be subject to our discretion.
257Notwithstanding the foregoing, all refunds will be subject to our discretion.267In the event you do not arrive within the designated pickup window to pick up your order, you agree that your order may no longer be available and you agree to pay any fees, if applicable, disclosed upon order placement.
258We aim to deliver your goods within the delivery or pickup window you selected when placing your order, but do not guarantee that goods will be delivered or available for pickup on or by a certain date.—Removed
259Walmart will not be liable for delivering the goods outside of the requested delivery or pickup slot or failing to deliver or make available for pickup all or any of the goods in your order.—Removed
260Walmart may contract with third party delivery services, who are independent contractors and not Walmart employees, for the fulfillment of your Order.—Removed
261Walmart is not responsible for the acts or omissions of independent contractors.—Removed
262We can only deliver to an address stored in your address book in your account. ii.—Removed
263Walmart Pickup and delivery Pricing Pricing for Walmart Pickup and delivery items will be the same prices as if you shopped in the store that packs and delivers the items.—Removed
264If an item's price changes between the time you place your order and the day your order is packed for delivery, we will charge you the lower price.—Removed
266Please note that due to differences in distribution, regional competition, and other factors, prices may vary between stores, and so the prices you see online may not match all stores, only the store where your order is packed.269Please note that due to differences in distribution, regional competition, and other factors, prices may vary between stores, and so the prices you see online may not match all stores, but we aim to match the store where your order is packed.
267Walmart Pickup and delivery does not match prices from other online or physical stores, or Walmart stores other than the one where your items are picked and packed.—Removed
269Walmart Plus Membership Walmart Plus Membership is subject to terms of use that can be found here: https://www.walmart.com/help/article/walmart-terms-of-use/ G.271Restaurant Delivery Walmart permits certain Restaurants to sell food and drink items ("Restaurant Items") on Walmart Sites alongside Walmart products.
272To purchase these Restaurant Items, you agree to the following additional terms: When we say "Restaurant," we mean any entity, including any operator or franchisee, that sells Restaurant Items on Walmart Sites.
273By purchasing Restaurant Items from any Restaurant on Walmart Sites, you acknowledge Restaurant orders will be prepared by the Restaurant and delivered by Walmart on behalf of the Restaurant as its service provider.
274Walmart may contract with third party delivery services, who are independent contractors and not Walmart employees, for the fulfillment of your order.
275Walmart is not responsible for the acts of omissions of independent contractors.
276Walmart does not prepare the Restaurant Items and is not responsible for the safety of the food or other products sold by the Restaurants.
277The menu, product, and item listings, including, as applicable, nutrition, ingredient and/or allergen information, photographs and images, displayed are provided by the Restaurant.
278Walmart does not independently verify and is not responsible for their accuracy.
279To the fullest extent provided by applicable law, Walmart has no responsibility or liability for any Restaurant, their Restaurant Items, products, or representations.
280Delivery fees that are part of the transaction for Restaurant Items are paid to Walmart.
281G.
282Walmart Plus Membership Walmart Plus Membership is subject to terms of use that can be found here: https://www.walmart.com/help/article/walmart-terms-of-use/ H.
277Walmart may terminate your service or access to the Walmart Digital Photo Center and delete any and all information, including but not limited to your Photos, without notice, for any reason including, but not limited to (1) your violation of these Terms of Use or other policies set by Walmart elsewhere on the Walmart Sites; (2) online conduct that Walmart believes is harmful to other customers, the business of Walmart, or other third-party information providers; and (3) failure to access your account for one (1) year.290Walmart may terminate your service or access to the Walmart Digital Photo Center and delete any and all information, including but not limited to your Photos, without notice, for any reason, or no reason whatsoever, including, but not limited to (1) your violation of these Terms of Use or other policies set by Walmart elsewhere on the Walmart Sites; (2) online conduct that Walmart believes is harmful to other customers, the business of Walmart, or other third-party information providers; and (3) failure to access your account for one (1) year.
296H.—Removed
297Reserved.—Removed
320I.331J.
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