| Before | After | ||
|---|---|---|---|
| 0 | Privacy Policy Effective Date: September 3, 2026 Introduction This Privacy Policy (" Privacy Policy ") describes the data protection practices of Roman Health Ventures Inc. and its affiliates, including Roman Health Medical LLC, Roman Health Pharmacy LLC, Dadi, LLC, Kit LLC, and Modern Health Inc. | 0 | Privacy Policy Effective Date: October 14, 2026 Introduction This Privacy Policy (" Privacy Policy ") describes the data protection practices of Roman Health Ventures Inc. and its affiliates, including Roman Health Medical LLC, Roman Health Pharmacy LLC, Dadi, LLC, Kit LLC, and Modern Health Inc. |
| 11 | For example, we collect information from you through: Account and product registration and administration of your account Processing your orders and requests for treatment, including orders and requests made by your provider in connection with your care Questions, communications, or feedback you submit to us via forms or email Your participation in research, surveys, contests, and sweepstakes Requests for customer support and technical assistance, including through online chat functionalities Uploads or posts to the Services The specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. | 11 | For example, we collect information from you through: Account and product registration and administration of your account Processing your orders and requests for treatment, including orders and requests made by your provider in connection with your care Questions, communications, or feedback you submit to us via forms or email Your participation in research, surveys, contests, and sweepstakes Requests for customer support and technical assistance, including through online chat functionalities and our AI patient support agent Uploads or posts to the Services The specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. |
| 12 | The types of data we collect directly from you includes: Identifiers, such as name, address, telephone number, date of birth, and email address Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf Commercial information, such as information about purchases or other transactions with us, including information about your healthcare provider, if applicable Customer service information, such as information about your customer service and maintenance interactions with us Demographic information such as your gender, age, marital status, and similar information in connection with the Services Information you provide in Apps, such as videos (and in some cases the recordings of such videos), photos, and signatures General geolocation information, such as city, state, or zip code. | 12 | The types of data we collect directly from you includes: Identifiers, such as name, address, telephone number, date of birth, and email address Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf Commercial information, such as information about purchases or other transactions with us, including information about your healthcare provider, if applicable Customer service information, such as information about your customer service and maintenance interactions with us including transcripts of your conversations with our support team and our AI patient support agent Demographic information such as your gender, age, marital status, and similar information in connection with the Services Information you provide in Apps, such as videos (and in some cases the recordings of such videos), photos, and signatures General geolocation information, such as city, state, or zip code. |
| 41 | These services are subject to our vendor management processes, and we require them to adhere to appropriate data protection standards. 4. | 41 | These services are subject to our vendor management processes, and we require them to adhere to appropriate data protection standards. |
| 42 | When you chat with our AI-powered patient support agent, the conversation is recorded. | ||
| 43 | We, and the service providers that help us operate and analyze the patient support agent, may review and analyze these conversations to monitor quality and safety, to improve the patient support agent and our Services, and to understand and improve the patient experience, as well as for the other purposes described in this Privacy Policy. 4. | ||
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