CA-C-002464
Epic Games — Epic Games Terms of Service
Entity
Date detected
May 29, 2026
Effective date
May 29, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
1 sentence modified
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Event Summary

Epic Games updated the contact email address for filing arbitration demands with NAM (National Arbitration and Mediation) from commercial@namadr.com to a different email address. This is a procedural correction to the arbitration filing instructions in the Terms of Service. The change affects how users would contact NAM if they need to initiate an arbitration claim.

LOW

Consumer Impact

The updated terms provide a corrected email address for users who need to file a Demand for Arbitration with NAM. This is a procedural update to contact information rather than a substantive change to arbitration rights or obligations. No material change in how disputes are resolved.

Governance Analysis

The updated terms correct the email address users must use if they file a Demand for Arbitration with NAM. This ensures users have accurate contact information for the dispute resolution process already established in the agreement. The substantive arbitration procedures remain unchanged.

Key Clauses Affected

arbitration contact procedures

Email address for filing arbitration demands with NAM was corrected from commercial@namadr.com to a new address.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
a0170c9dd13f141bd698c32aaa0118efa5be0e2651d9b2a52759147d8f832928
May 28, 2026 00:07 UTC
✓ Verified
Current Version
dad7923c8e752bacd0dcdea13904b694772c9bbda37097c52961c62ecbea9483
May 29, 2026 04:59 UTC
✓ Verified
Change Detected
May 29, 2026 04:59 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.epicgames.com/site/en-US/tos
Citation Record
Entity: Epic Games
Document: Epic Games Terms of Service
Record ID: CA-C-002464
Captured: 2026-05-29 04:59:58 UTC
URL: https://conductatlas.com/change/2026-05-29-epic-games-epic-games-terms-of-service-2464/
Accessed: July 21, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is a procedural correction to arbitration contact information. No material change to the arbitration clause itself, dispute resolution processes, or compliance obligations. No regulatory engagement or action required. This is administrative maintenance of the dispute resolution procedure already established in the terms.

Full institutional analysis

Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002464.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Epic Games Terms of Service
Entity
Epic Games
Captured
May 29, 2026
Source URL
https://www.epicgames.com/site/en-US/tos
Other changes to Epic Games Terms of Service
Previous change May 28, 2026
Epic Games updated the Epic Games Terms of Service on May 28, 2026, making five minor textual revisions. Changes include …
Low Neutral
Next change Jun 4, 2026
Epic Games updated its Terms of Service on June 4, 2026 with two minor changes. The document title formatting was …
Low Neutral
View full version history →
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