High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.
The terms establish that personal data processing is governed by a separately incorporated DPA, which is the operative compliance instrument for GDPR and CCPA obligations; customers must review and u…
The terms require customers to bear Twilio's defense costs and any resulting liability for third-party claims connected to customer data, customer products, or alleged intellectual property infringem…
The terms assert that Twilio's maximum financial exposure is limited to twelve months of fees paid, regardless of the actual magnitude of harm suffered by the customer, which may be significantly low…
Segment is a customer data platform that collects, stores, and routes personal data to third-party tools, making the data governance terms in the Twilio agreement particularly material for GDPR and C…
The 'alwaysLoadSegment: true' flag potentially bypasses consent gating, meaning your browsing behavior could be tracked by Segment even if you have declined analytics cookies — a potential violation …
This is Twilio's privacy policy for visitors to the twilio.com website, explaining what personal data Twilio collects when you browse their site, sign up for communications, or interact with their …
This is Twilio's Terms of Service, the legal agreement covering use of Twilio's communications APIs, Segment customer data platform, SendGrid email services, and related products. The agreement authorizes Twilio to …
Segment updated its Terms of Service on May 9, 2026, removing Mexico-specific terms from Section 10.5 and replacing Japan-specific dispute resolution and verification requirements with new Mexico-specific provisions. The updated …
View change record →Segment has changed 1 time in the past year.
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ConductAtlas tracks 2 Segment documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Segment has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 21 provisions across Segment's tracked documents. 9 are rated high severity, 11 medium, and 1 low.
Yes. Watcher subscribers ($9.99/month) can add Segment to their watchlist and receive same-day email alerts whenever any tracked document changes.