Version History

• May 22, 2026 v1 medium
  Segment updated its privacy policy on May 22, 2026 to add two new provisions and clarify one existing process. The company added explicit notice that Twilio Inc. (Segment's parent company) is subject to FTC investigatory and enforcement powers, and introduced a new opt-out right allowing users to decline disclosure of their data to third parties or use for materially different purposes than originally authorized. The policy also revised its dispute resolution language to refer to 'Data Privacy Frameworks' instead of 'Data Protection Frameworks' in the context of JAMS arbitration. These changes establish new user controls and regulatory transparency without removing existing protections.
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• May 19, 2026 v1 medium
  Segment updated its privacy policy on May 19, 2026 to provide more detailed disclosure of its Data Privacy Framework (DPF) compliance certifications and mechanisms. The policy now explicitly states that Twilio Inc. and subsidiary Stytch Inc. have certified compliance with the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF frameworks, and clarifies that if these frameworks conflict with other policy terms, the DPF Principles govern. The policy also added specific opt-out rights for third-party disclosure and non-originally-authorized uses of personal data, and replaced a reference to a dispute resolution provider with the named provider JAMS.
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• May 5, 2026 v1
  Initial snapshot — monitoring begins
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