Segment updated its Terms of Service on May 9, 2026, removing Mexico-specific terms from Section 10.5 and replacing Japan-specific dispute resolution and verification requirements with new Mexico-specific provisions. The updated terms now require Mexico-domiciled users to resolve disputes through binding arbitration with the Centro de Arbitraje de México (CAM) in Mexico City before a sole arbitrator, with both parties sharing arbitration costs equally. Additionally, the agreement now explicitly states that Mexico's Federal Consumer Protection Law does not apply to the commercial relationship, and adds a new Anti-Money Laundering compliance obligation applicable to both parties.
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May 5, 2026
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Initial snapshot — monitoring begins
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