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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This is Twilio's privacy policy for visitors to the twilio.com website, explaining what personal data Twilio collects when you browse their site, sign up for communications, or interact with their marketing. Twilio collects identifiers, contact details, device information, browsing behavior, and inferred interests, and shares this data with advertising, analytics, and marketing partners. If you want to manage your cookie preferences or opt out of certain data uses, you can use the cookie consent tool (powered by TrustArc) accessible on the site.
This document is Twilio's Website Privacy Notice, governing personal data collection and processing by Twilio Inc. and its affiliates (including Twilio Segment) in connection with the twilio.com website and related marketing activities. The policy states that Twilio collects identifiers, contact information, device and browser data, usage and behavioral data, and inferred preferences, and authorizes use of this data for marketing, analytics, advertising, and product improvement purposes, including sharing with advertising partners, analytics providers, and third-party services. The notice discloses use of tracking technologies including cookies, pixels, and session replay tools, and authorizes cross-context behavioral advertising; the document also references a TrustArc consent management platform for cookie preferences. The policy engages GDPR and UK GDPR for EU and UK residents, the California Consumer Privacy Act and CPRA for California residents, and potentially other state privacy frameworks; applicability of specific rights and obligations depends on jurisdiction and the nature of the data subject relationship. Compliance teams should note that the document appears to govern Twilio's own website data practices rather than the data processing Twilio performs on behalf of its business customers through its API and CDP products, which are governed by separate data processing agreements.
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