Provision record
Uber · Uber Terms of Use · View original document ↗

Dynamic and Surge Pricing Authorization

Medium severity Medium confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

The agreement authorizes Uber to apply variable and surge pricing during high-demand periods, with the stated obligation to use reasonable efforts to notify users of applicable charges. Users are responsible for all charges incurred under their account regardless of pricing level.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that pricing is not fixed and may increase substantially during high-demand periods, with Uber's obligation limited to reasonable notification efforts rather than explicit pre-transaction consent for each surge price. The user's account-level responsibility for all charges applies regardless of the pricing mechanism in effect at the time of the transaction.

Interpretive note: The reasonable efforts notification standard is not defined with specificity in the document, and whether in-app price display satisfies this standard may depend on jurisdiction-specific disclosure requirements.

Clause Stability Stable

0
Changes
4
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, the price shown at the time of booking may reflect surge or dynamic pricing, and users are responsible for the full charged amount. The agreement does not guarantee fixed prices or require explicit re-authorization for each surge pricing event.

How other platforms handle this

Tinder Medium

Tinder operates a global business, and our pricing varies based on a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size, past purchases, account activity and more.

Perplexity AI Medium

You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Uber does not guarantee the availability of Services. Prices for Services may increase significantly during times of high demand. Uber will use reasonable efforts to inform you of charges that may apply. You are responsible for all charges incurred under your account.

Excerpt from Uber's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Surge and dynamic pricing practices interact with FTC guidance on price transparency and disclosure obligations in digital commerce.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Uber Terms of Use
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012451
Document ID
CA-D-00420
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d698a079cd288a8f89b1457f3fe27c29d28449a891b69c2854835aa66a36bcb0
Analysis generated
May 20, 2026 21:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Terms of Use
Record ID: CA-P-012451
Captured: 2026-05-20 21:33:56 UTC
SHA-256: d698a079cd288a8f…
URL: https://conductatlas.com/platform/uber/uber-terms-of-use/provision/CA-P-012451/dynamic-and-surge-pricing-authorization/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Uber's Dynamic and Surge Pricing Authorization clause do?

This provision establishes that pricing is not fixed and may increase substantially during high-demand periods, with Uber's obligation limited to reasonable notification efforts rather than explicit pre-transaction consent for each surge price. The user's account-level responsibility for all charges applies regardless of the pricing mechanism in effect at the time of the transaction.

How does this clause affect you?

Under this clause, the price shown at the time of booking may reflect surge or dynamic pricing, and users are responsible for the full charged amount. The agreement does not guarantee fixed prices or require explicit re-authorization for each surge pricing event.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.