The policy states that Uber collects metadata and content from communications between riders and drivers conducted through the Uber app, including message content, call dates and times, and call duration.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that communications between riders and drivers facilitated through the Uber platform are subject to collection and retention by Uber, including content of messages, which creates implications under electronic communications privacy frameworks and may be material to users who use in-app communications for sensitive interactions.
Under this clause, messages and calls conducted through the Uber app between riders and drivers are logged by Uber including content and metadata. Users who wish to avoid in-app communication logging may use external communication channels, though this may affect the platform's safety and support features.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.
"We collect data about communications between users made through Uber's apps, including the date and time of communications and the content of communications. We also collect information about calls made through the Uber platform between riders and drivers, including the date and time of the call and the duration of the call.Excerpt from Uber's Privacy Notice
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This provision establishes that communications between riders and drivers facilitated through the Uber platform are subject to collection and retention by Uber, including content of messages, which creates implications under electronic communications privacy frameworks and may be material to users who use in-app communications for sensitive interactions.
Under this clause, messages and calls conducted through the Uber app between riders and drivers are logged by Uber including content and metadata. Users who wish to avoid in-app communication logging may use external communication channels, though this may affect the platform's safety and support features.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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