A major wireless network operator providing mobile phone services, internet connectivity, and telecommunications infrastructure across the United States. The company's terms of service and privacy policies significantly impact millions of consumers as they govern how personal data is collected and used, define service limitations, and establish billing practices for essential communication services. As a gatekeeper in the telecommunications industry, policy changes can affect consumer rights, data protection, and access to mobile connectivity.

2 Documents
48 All provisions 21 High severity 27 Medium severity 0 Low severity
6 Changes · 12 mo
Jul 14, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Payment Fees
26 provisions · 6 high · 18 med
Privacy Rights
18 provisions · 3 high · 11 med
Liability Limitation
17 provisions · 5 high · 12 med
Data Sharing
16 provisions · 6 high · 9 med
Data Collection
15 provisions · 4 high · 8 med
Arbitration
14 provisions · 6 high · 6 med
Acceptable Use
14 provisions · 6 high · 8 med
Contract Terms
13 provisions · 1 high · 7 med
Data Usage
12 provisions · 6 high · 5 med
Other
12 provisions · 6 high · 5 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High User right to request access to personal data

Users can obtain their personal data in a format that enables portability and further use, supporting data rights under applicable privacy law.

High 60-Day Billing Dispute Notification Deadline

Failing to notify T-Mobile in writing within 60 days may extinguish the customer's ability to dispute that bill or charge.

High 60-Day Limit to Dispute Tax or Fee Charges

Customers who miss the 60-day deadline to request a refund of disputed taxes or fees related to PPU or assigned location lose the ability to recover those amounts.

High Sensitive data collected includes SSN, biometrics, financial credentials, health data

T-Mobile collects highly sensitive categories of personal data whose exposure or misuse could enable identity theft or financial fraud.

High Personal data used to train artificial intelligence models

Personal data is used not only to deliver services but to build AI systems, meaning user data contributes to T-Mobile's AI development.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jul 14, 2026 Changes (12 months): 6 Documents monitored: 2 Provisions tracked: 48
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Documents

T-Mobile Privacy Policy

High

T-Mobile's Privacy Policy explains what data T-Mobile collects about you, how it uses and shares that data, and what controls you have. T-Mobile collects a wide range of sensitive personal …

Last updated May 5, 2026 · Privacy policy
10 provisions 5 versions captured Version history →

T-Mobile Terms and Conditions

High

This document sets the rules for your T-Mobile service: T-Mobile can change or end your service at any time but must give you at least 14 days' notice before making …

Last updated May 5, 2026 · Terms of service
10 provisions 3 versions captured 1 significant change Version history →

Recent Changes

July 14, 2026 · T-Mobile Terms and Conditions Medium

T-Mobile's updated Terms and Conditions, effective September 1, 2026, revise several operational provisions. The agreement now explicitly covers T-Mobile for Business accounts using personal Social Security numbers under the standard …

View change record →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (27)

View all high severity provisions → Compare T-Mobile with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What T-Mobile documents does ConductAtlas track?

ConductAtlas tracks 2 T-Mobile documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has T-Mobile made in the past year?

T-Mobile has made 6 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for T-Mobile?

ConductAtlas has classified 48 provisions across T-Mobile's tracked documents. 21 are rated high severity, 27 medium, and 0 low.

Can I get alerts when T-Mobile changes their policies?

Yes. Monitor subscribers ($4.99/month) can add T-Mobile to their watchlist and receive same-day email alerts whenever any tracked document changes.