T-Mobile · T-Mobile Terms and Conditions · View original document ↗

CPNI Data Rights and Sharing

Medium severity Unique · 0 of 325 platforms
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What it is

T-Mobile collects and may use or share your Customer Proprietary Network Information (CPNI) — which includes details about how you use your phone service — for certain purposes. You have the right to restrict some of this sharing.

This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

CPNI sharing practices define the scope of customer data available to T-Mobile's business operations and marketing functions. The operational significance lies in how this provision structures data flow across T-Mobile's corporate structure and to external service providers, which directly affects the scale and scope of data processing the customer authorizes.

Consumer impact (what this means for users)

T-Mobile collects detailed network usage data about customers and may use it for marketing or share it with affiliates; consumers have a regulatory right under FCC rules to restrict certain uses of this data by contacting T-Mobile.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Call T-Mobile customer service and request to restrict the use of your CPNI data for marketing purposes. Ask the representative to note your restriction request on your account and request written confirmation.

How other platforms handle this

Coinbase Medium

We may share personal information with third-party service providers and partners who support our business operations, including identity verification providers, payment processors, analytics providers, marketing partners, and blockchain analytics companies.

Stripe Medium

We may share information about you and your transactions with Card Networks and our financial services partners. By accepting this agreement, you authorize Stripe to share your information with these entities for purposes including facilitating your use of the Services, complying with applicable law...

Uber Medium

Uber may share data about users, including personal information, with law enforcement officials, government authorities, and private parties as required by law, and in response to legal process, court orders, or government requests, including national security or law enforcement requirements.

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Monitoring

T-Mobile has changed this document before.

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

CPNI obligations are governed by 47 U.S.C. § 222 and FCC implementing regulations (47 C.F.R. Part 64, Subpart U); non-compliance with opt-out mechanisms or improper disclosure of CPNI can result in significant FCC enforcement actions and state-level privacy claims under CCPA/CPRA.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has concurrent jurisdiction over telecommunications privacy practices and can act on unfair or deceptive handling of consumer data.
    File a complaint →
  • State AG
    State Attorneys General in states like California can enforce CPRA/CCPA data privacy rights with respect to network data sharing and marketing uses.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001689
Document ID
CA-D-00341
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
003aded995c8c39d8adcc2e0e293258fb606e1f38429da68bcd11af51eaffa32
Analysis generated
March 20, 2026 10:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-001689
Captured: 2026-03-20 10:43:24 UTC
SHA-256: 003aded995c8c39d…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/cpni-data-rights-and-sharing/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does T-Mobile's CPNI Data Rights and Sharing clause do?

CPNI sharing practices define the scope of customer data available to T-Mobile's business operations and marketing functions. The operational significance lies in how this provision structures data flow across T-Mobile's corporate structure and to external service providers, which directly affects the scale and scope of data processing the customer authorizes.

How does this clause affect you?

T-Mobile collects detailed network usage data about customers and may use it for marketing or share it with affiliates; consumers have a regulatory right under FCC rules to restrict certain uses of this data by contacting T-Mobile.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.