“To the extent permitted by law, you and we each agree to limit claims for damages, or other monetary relief against each other to direct and actual damages regardless of the theory of liability”
This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This mutual limitation bars recovery of consequential, punitive, or other non-direct damages in any dispute between the customer and T-Mobile under any legal theory.
The updated terms remove prior language stating that if a promotional rate plan customer qualifies for a price-related promotion, T-Mobile will not increase monthly recurring charges except per promotion terms. The revised language now states that price commitments do not extend to new technologies, features, or services unless expressly stated otherwise. This means promotional customers may face price increases for new services or technologies not explicitly covered by their original promotion. Additionally, T-Mobile expanded grounds for service termination to include theft and unlawful conduct, and restructured how account authorization and credentials are managed, requiring authentication of Authorized Users before access is granted.
View change record →Customers cannot recover damages beyond direct and actual damages from T-Mobile, no matter what legal theory they assert.
How other platforms handle this
These rights are not absolute and they may be limited in some situations. For example, where we can demonstrate that we have a legal requirement to process your data...
Any analysis and estimates we provide as part of our Services are for illustrative and informational purposes only... based on certain assumptions and use only the data we have.
OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
"To the extent permitted by law, you and we each agree to limit claims for damages, or other monetary relief against each other to direct and actual damages regardless of the theory of liabilityExcerpt from T-Mobile's Terms and Conditions
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This mutual limitation bars recovery of consequential, punitive, or other non-direct damages in any dispute between the customer and T-Mobile under any legal theory.
Customers cannot recover damages beyond direct and actual damages from T-Mobile, no matter what legal theory they assert.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.