T-Mobile states it does not intentionally collect data from children under 13 without parental consent and will delete such data if discovered.
This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
T-Mobile offers family plans and devices that minors actively use, creating a practical tension between this policy commitment and the reality of minors accessing services through family accounts.
Interpretive note: The interaction between COPPA's 'knowingly' standard and T-Mobile's family plan account structures creates compliance ambiguity that depends on FTC enforcement interpretation.
Previous version had no excerpt; current version now provides explicit COPPA compliance statement with detailed commitments regarding child data deletion upon discovery.
View full change record →While T-Mobile commits to COPPA compliance, the 'knowingly' qualifier and the family plan context mean that minors using lines on a parent's account may generate data that is collected and processed without specific parental consent mechanisms being triggered.
How other platforms handle this
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
Not be Discriminated Against by us for exercising your privacy rights.
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
"Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information.Excerpt from T-Mobile's Privacy Policy
REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act, enforced by the FTC, prohibits collection of personal information from children under 13 without verifiable parental consent.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
T-Mobile offers family plans and devices that minors actively use, creating a practical tension between this policy commitment and the reality of minors accessing services through family accounts.
While T-Mobile commits to COPPA compliance, the 'knowingly' qualifier and the family plan context mean that minors using lines on a parent's account may generate data that is collected and processed without specific parental consent mechanisms being triggered.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.