8 Total
3 High severity
5 Medium severity
0 Low severity
Summary

This document establishes T-Mobile's data collection, use, and sharing practices across wireless and home internet services. T-Mobile collects precise location data, call records, financial information, and browsing activity, and the policy authorizes sharing of such data with advertising partners and third parties for targeted advertising purposes. The policy permits customers to modify their data sharing and advertising preferences through the Privacy Dashboard, and establishes enhanced data rights for California residents including data deletion requests and opt-out mechanisms for data sales.

Technical / Legal Breakdown

This document is T-Mobile's primary consumer Privacy Notice, governing the collection, use, sharing, and retention of personal information across T-Mobile's wireless, home internet, and related services in the United States, with stated legal bases including contractual necessity, legitimate interest, and consumer consent where required by applicable law. The notice states that T-Mobile collects a broad range of data categories including precise geolocation, call records, financial information, biometric data, demographic inferences, and network usage data, and the terms authorize sharing this information with affiliates, marketing partners, service providers, and government entities under specified conditions. Notably, the policy permits use of Customer Proprietary Network Information (CPNI) for marketing T-Mobile services without opt-in consent under certain conditions, and it authorizes the creation of inferred demographic and interest profiles used for targeted advertising, including sharing with third-party advertising partners; the agreement asserts that consumers may opt out of certain but not all uses, and applicable law may afford broader rights than the notice expressly describes. The notice engages the California Consumer Privacy Act and California Privacy Rights Act (with dedicated California-specific disclosures), the federal Communications Act governing CPNI, the Children's Online Privacy Protection Act for users under 13, and the FTC Act's unfair or deceptive practices framework; T-Mobile has been subject to prior FTC and FCC scrutiny regarding data security and location data sales, creating a heightened regulatory context for evaluating this notice's practical compliance posture.

Institutional Analysis

Institutional analysis available with Compliance

Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Compliance.

Start Compliance free trial

4 important changes detected

4 versions captured · Last updated: April 2026

What changed T-Mobile updated its privacy policy on April 29, 2026 to clarify how it handles data from accessibility services. The policy now specifies that when you use T-Mobile's Live Translation services, your call data may be collected as part of providing those services. The update also adds a qualifier stating that disability status data collection may be legally required when providing these services, rather than stating it unconditionally.
Why this matters T-Mobile's updated policy adds explicit notice that call data may be collected when you use its Live Translation accessibility service, and qualifies disability status collection as occurring only when legally required. This clarifies existing practices rather than introducing new data collection. If you use Live Translation services, your call data may be processed as part of providing that service; review the full accessibility services section to understand what data is retained and how it is used.
View full change record →
What changed T-Mobile reorganized the list of privacy notices on their privacy policy page on April 19, 2026. The order and grouping of links changed, and one notice was renamed from 'T-Mobile Financial Privacy Notice' to 'Financial Privacy Notice.' This is a formatting and organizational update with no change to the substance of the privacy protections or data practices themselves.
Why this matters This change reorganizes how privacy notices are presented on T-Mobile's privacy policy page, but does not alter any underlying privacy practices, data collection methods, or consumer rights. The notices themselves remain available; only their order and one label changed. No consumer action is required.
View full change record →

March 28, 2026 low

T-Mobile reorganized the list of privacy notices in their main privacy policy document. Some notice titles were renamed (for example, 'T-Mobile Financial Privacy Notice' became 'Financial Privacy Notice'), and the …

View change record →
March 19, 2026 low

T-Mobile reorganized the list of privacy notices available on their privacy policy page on March 19, 2026. The notice titles were reordered and one notice name was slightly revised: 'Biometric …

View change record →
High — 3 provisions
Medium — 5 provisions

Monitoring

T-Mobile has updated this document before.

Monitor includes same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →

Compliance Governance Intelligence

Need provision-level monitoring and regulatory mapping?

Compliance includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.

Start Compliance free trial

Cross-platform context

See how other platforms handle Advertising Profiling and Third-Party Data Sharing and similar clauses.

Compare across platforms →
Archival ProvenanceSource & Archival Record
Last Captured April 29, 2026 06:43 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000342
Version ID CA-V-002018
SHA-256 52cb0e44cc4440e2d82ab80286ec553055a95ad3c0186a66c936a927b1001f21
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Governance Monitoring

Monitor governance changes across the platforms you rely on.

Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.

Create free account Compare plans