T-Mobile can use details about your call patterns, service usage, and account history to market its own products to you, but you have the right to opt out of this use.
This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
CPNI is a federally protected category of information that carriers are generally prohibited from sharing with outside companies without your consent; however, the policy asserts T-Mobile can use it internally for marketing unless you opt out, which is the standard carrier practice under current FCC rules.
Previous version lacked specific details; current version clarifies CPNI marketing use and explicitly states consumer right to restrict such use, while severity decreased from high to medium.
View full change record →T-Mobile may analyze your call records and service usage history to target you with marketing for its own products unless you actively opt out; the opt-out right is available but requires affirmative action by the consumer.
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"T-Mobile may use your Customer Proprietary Network Information (CPNI) to market additional T-Mobile communications-related products and services to you. CPNI includes information about the services you purchase from us, how you use those services, and technical information about your service. You have the right to restrict T-Mobile's use of your CPNI for marketing purposes.Excerpt from T-Mobile's Privacy Policy
REGULATORY LANDSCAPE: CPNI is governed by Section 222 of the Communications Act, with rules enforced by the FCC.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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CPNI is a federally protected category of information that carriers are generally prohibited from sharing with outside companies without your consent; however, the policy asserts T-Mobile can use it internally for marketing unless you opt out, which is the standard carrier practice under current FCC rules.
T-Mobile may analyze your call records and service usage history to target you with marketing for its own products unless you actively opt out; the opt-out right is available but requires affirmative action by the consumer.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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