116 Total

Key Facts · in the document’s own words

When may HubSpot immediately suspend or terminate a customer's Subscription Service?
“Any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of the Subscription Service.”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
HubSpot may immediately suspend or terminate a customer's Subscription Service upon any violation of the Acceptable Use Policy.
What are advertising networks allowed to collect?
“We allow advertising networks to collect information about your interactions with our websites in order to deliver HubSpot's personalized ads. We may also share Personal Data, such as your email address, with our advertising partners...”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
HubSpot allows advertising networks to collect information about users' interactions with HubSpot websites in order to deliver personalized ads.
When may HubSpot use or disclose a user's Personal Data?
“We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud...”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
HubSpot reserves the right to use or disclose a user's Personal Data if required by law or if HubSpot reasonably believes use or disclosure is necessary to protect its rights, protect user or third-party safety, or investigate fraud.
What responsibility does HubSpot place on each customer?
“Each customer controls and is responsible for the information they process using the Subscription Service and for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent...”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
HubSpot places on each customer the responsibility for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent for the information the customer processes using the Subscription Service.
From where may HubSpot collect Personal Data?
“We may collect Personal Data about you from other sources, such as third party providers and publicly available sources (like social media platforms). This may include physical mail addresses, job titles, email addresses...”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
HubSpot may collect Personal Data about individuals from third-party providers and publicly available sources such as social media platforms.
What does a user grant the Subscription Service access to by using the Gmail integration?
“By using the Gmail integration with the Subscription Service you will grant the Subscription Service access to information associated with your account, including contacts, emails, calendar, distribution lists, subject lines, and URLs of tracked links...”
Version CA-V-006998, captured Sept. 17, 2026 · live source ↗
Our reading, not the document’s words
By using the Gmail integration with the Subscription Service, a user grants the Subscription Service access to information associated with their account, including contacts, emails, calendar, distribution lists, subject lines, and URLs of tracked links.
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Summary
Generated by a model from the captured document; not read by a person

HubSpot collects professional data about individuals from public sources and third parties—even if those individuals have never directly interacted with HubSpot—and may share that data with HubSpot customers who use enrichment features. When you use HubSpot's products, your personal data may also be used to train HubSpot's AI models. Advertising networks collect behavioral data about you when you visit HubSpot's websites to serve you personalized ads.

Analysis

This document establishes HubSpot's data controller practices across two distinct contexts: processing personal data submitted through the Subscription Service (where HubSpot acts as processor on behalf of customers) and collecting and processing professional personal data for its own commercial dataset (where HubSpot acts as controller). As controller, HubSpot collects professional contact data from publicly available sources, third-party providers, enrichment customers, and Email Engagement Data, and may share that data with customers using enrichment features. HubSpot permits advertising networks to collect behavioral data from its websites to deliver personalized ads, and may process personal data to train its AI models and improve AI features through ordinary product use. The document further places compliance obligations for notice, disclosure, and consent regarding data processed through the Subscription Service entirely on the customer, not on HubSpot.

What this means for you

If your professional data appears in HubSpot's commercial dataset—collected from public sources, social media, third-party providers, or enrichment customers—it may be shared with other HubSpot customers for their sales and marketing purposes, and your activity on HubSpot's websites is made available to advertising networks for personalized advertising. Your personal data generated through product use may also be processed to train HubSpot's AI models. HubSpot provides a specific opt-out form through which you can request deletion of your personal data from its commercial dataset of professionals.

Institutional Analysis
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2 important changes detected

11 versions captured · Latest change detected by ConductAtlas: September 2026

What changed HubSpot updated its privacy policy to clarify data collection practices and expand disclosures about third-party integrations. The policy now states it collects information from emails sent through the platform, not just directly from devices. The company added new sections describing Google Maps integration for address validation, YouTube API compliance procedures, and data retention limits, while reorganizing existing Google integration disclosures (Gmail, Calendar, Drive, Search Console, Chrome Extensions) under revised section numbering.
Why this matters The updated policy clarifies that HubSpot collects information from emails sent through its platform in addition to data collected directly from devices. The policy now explicitly discloses Google Maps integration for address autocompletion and validation, stating that address inputs may be transmitted to Google and processed under Google's own privacy policy. The policy also adds specific compliance language for YouTube API use, including a 30-day retention or deletion requirement for stored public YouTube data. These changes provide more detailed transparency about how third-party services access and process user data.
View full change record →
What changed HubSpot revised its privacy policy to remove references to 'Email Engagement Data' collection and processing, eliminating language describing how the company collects email open, delivery, bounce, and click statuses through tracking technologies. The policy now uses 'enrichment products' instead of 'enrichment features' throughout, and removed the Google Maps integration section entirely. The company added a mechanism for individuals to request removal of their personal data from HubSpot's commercial dataset and clarified that Google reCAPTCHA Enterprise is used on 'certain products and services' rather than broadly on 'websites and products.'
Why this matters The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.
View full change record →

Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

116 provisions
9 featured
18 clause types
Restricted or Prohibited Content/Industries 1
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Archival ProvenanceSource & Archival Record
This version captured September 17, 2026 00:32 UTC
Last successful capture October 21, 2026 00:29 UTC
Date stated by the document September 16, 2026 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000208
Version ID CA-V-006998
SHA-256 (extracted text, extractor v5) f5255e63fc2dc3d51426a175fb45b5556857bc17bc14f386990f17702cce3aca
Archived bytes SHA-256 (anchor) b7583a8a86a6d2caf13bf3478c646491a5196de156c75b0973cfefc2fb5b6d53
✓ Snapshot stored ✓ Archived bytes anchored (verified Sept. 17, 2026)

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