This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Enabling the Gmail integration results in broad access to a user's Gmail account data, extending well beyond emails to include contacts, calendar, and link tracking data.
The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.
View change record →If you connect Gmail to the Subscription Service, the Subscription Service gains access to a wide range of your account data, including contacts, emails, calendar entries, distribution lists, subject lines, and URLs of tracked links.
How other platforms handle this
We also require that certain popular apps apply for access to certain data.
if Partner needs to disable or limit such access as a result of security concerns or other exigent circumstances, Partner will promptly notify Plaid and will work in good faith with Plaid to resume such access as soon as possible
Don't do anything that places an unreasonably large load on our Services' infrastructure, use any robots, spiders, scrapers or other automated means to access our Services, try to interfere with the proper working of our Service or attempt to bypass any of our security measures
Monitoring
HubSpot has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"By using the Gmail integration with the Subscription Service you will grant the Subscription Service access to information associated with your account, including contacts, emails, calendar, distribution lists, subject lines, and URLs of tracked links...— Excerpt from HubSpot's HubSpot Privacy Policy
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Enabling the Gmail integration results in broad access to a user's Gmail account data, extending well beyond emails to include contacts, calendar, and link tracking data.
If you connect Gmail to the Subscription Service, the Subscription Service gains access to a wide range of your account data, including contacts, emails, calendar entries, distribution lists, subject lines, and URLs of tracked links.
ConductAtlas has identified this type of provision across 111 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.