This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.
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Not be Discriminated Against by us for exercising your privacy rights.
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
California residents have the right to request certain information regarding our disclosure of personal information...to third parties for their direct marketing purposes unless we provide them with an ability to exercise choice regarding such disclosures.
"The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.Excerpt from HubSpot's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.”
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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