Provision record
HubSpot · HubSpot Privacy Policy · View original document ↗

Customers cannot opt out of transactional emails

Medium severity Explicitdocumentlanguage Common · 304 of 352 platforms
Get alerted the next time HubSpot changes these terms. Follow HubSpot →
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity HubSpot recorded 4 documented changes in the last 30 days.
Follow HubSpot →
Monitor governance changes for HubSpot Monitor emails you the same day this changes. The archive stays free.
Follow HubSpot →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6610 other provisions on other platforms.

How other platforms handle this

Datadog Medium

You may not assign, transfer or sublicense all or any of your rights or obligations under these Terms without Datadog's express prior written consent.

Instacart Medium

You may not assign your rights, licenses, or obligations under these Terms. Any attempt to do so is void. Instacart may assign its rights, licenses, and obligations under these Terms without limitation.

Tinder Medium

If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.

See all platforms with this clause type →

Monitoring

HubSpot has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow HubSpot → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Customers cannot opt out of receiving transactional emails related to their HubSpot Account or the Subscription Service.

Excerpt from HubSpot's Privacy Policy

Provision details

Document information
Document
HubSpot Privacy Policy
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-033351
Document ID
CA-D-00208
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8bdd9c02627e237bfc8804ce37c491bfe0d5ec7f6135c78f3b37490f6c0f7ed9
Analysis generated
July 9, 2026 08:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Privacy Policy
Record ID: CA-P-033351
Captured: 2026-07-09 08:57:39 UTC
SHA-256: 8bdd9c02627e237b…
URL: https://conductatlas.com/platform/hubspot/hubspot-privacy-policy/provision/CA-P-033351/customers-cannot-opt-out-of-transactional-emails/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does HubSpot's Customers cannot opt out of transactional emails clause do?

The clause states: “Customers cannot opt out of receiving transactional emails related to their HubSpot Account or the Subscription Service.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 304 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.