Provision record
HubSpot · HubSpot Privacy Policy · View original document ↗

Customer Data treated as confidential information

Common · 290 of 343 platforms
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 27, 2026

The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.

View change record →

How other platforms handle this

Kling AI

You may be required to provide certain categories of Data to us under the following circumstances: (i) as required under any applicable laws or regulations; (ii) as required under any contract entered into between us...

Credit Karma

We are not responsible for any information that you agree to share with third parties in connection with Third Party Content or Third Party Services.

Teladoc

if any information you provide to Teladoc Health becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Teladoc Health

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you use the Subscription Service, Customer Data is considered Confidential Information and you should review the Confidentiality terms in the Customer Terms of Service for more information.

Excerpt from HubSpot's Privacy Policy

Provision details

Document information
Document
HubSpot Privacy Policy
Entity
HubSpot
Date stated by the document
Sept. 16, 2026
As printed in HubSpot’s text (version CA-V-006998), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006998, captured Sept. 17, 2026
Record ID
CA-P-033293
Document ID
CA-D-000208
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006998)
b7583a8a86a6d2caf13bf3478c646491a5196de156c75b0973cfefc2fb5b6d53
Analysis generated
July 9, 2026 08:57 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006998, captured Sept. 17, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: HubSpot
Document: HubSpot Privacy Policy
Record ID: CA-P-033293
Version: CA-V-006998
Captured: 2026-09-17 00:32:05 UTC
SHA-256: b7583a8a86a6d2ca…
URL: https://conductatlas.com/platform/hubspot/hubspot-privacy-policy/provision/CA-P-033293/customer-data-treated-as-confidential-information/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does HubSpot's Customer Data treated as confidential information clause do?

The clause states: “If you use the Subscription Service, Customer Data is considered Confidential Information and you should review the Confidentiality terms in the Customer Terms of Service for more information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.