This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.
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We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond...
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
The right to request that we correct inaccurate personal information that we maintain about you.
"If you are a customer, prospect, or otherwise interact with a HubSpot customer that uses our Subscription Service and would like to access, correct, amend or delete your data controlled by the customer, please contact the relevant customer directly.Excerpt from HubSpot's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “If you are a customer, prospect, or otherwise interact with a HubSpot customer that uses our Subscription Service and would like to access, correct, amend or delete your data controlled by the customer, please contact the relevant customer directly.”
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