Provision record
HubSpot · HubSpot Privacy Policy · View original document ↗

Transactional communications continue after marketing opt-out

Common · 290 of 343 platforms
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 27, 2026

The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.

View change record →

How other platforms handle this

Teladoc

To the extent permitted by applicable law, the disclaimers, limitations on liability, termination and your warranties and indemnities shall survive any termination of these Terms and Conditions.

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

Kling AI

If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you unsubscribe from our marketing lists, we will continue to contact you regarding administrative matters, and to respond to your requests.

Excerpt from HubSpot's Privacy Policy

Provision details

Document information
Document
HubSpot Privacy Policy
Entity
HubSpot
Date stated by the document
Sept. 16, 2026
As printed in HubSpot’s text (version CA-V-006998), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006998, captured Sept. 17, 2026
Record ID
CA-P-033272
Document ID
CA-D-000208
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006998)
b7583a8a86a6d2caf13bf3478c646491a5196de156c75b0973cfefc2fb5b6d53
Analysis generated
July 9, 2026 08:57 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006998, captured Sept. 17, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: HubSpot
Document: HubSpot Privacy Policy
Record ID: CA-P-033272
Version: CA-V-006998
Captured: 2026-09-17 00:32:05 UTC
SHA-256: b7583a8a86a6d2ca…
URL: https://conductatlas.com/platform/hubspot/hubspot-privacy-policy/provision/CA-P-033272/transactional-communications-continue-after-marketing-opt-out/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does HubSpot's Transactional communications continue after marketing opt-out clause do?

The clause states: “If you unsubscribe from our marketing lists, we will continue to contact you regarding administrative matters, and to respond to your requests.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.