This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.
View change record →How other platforms handle this
We process your data for necessary purposes as described in the main Policy, and for secondary purposes. We use both human and automated means to process your data.
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
"We use Google Speech to Text to transcribe Customer Data that is in audio format (for example, a call audio recording) into text. We use the resulting text to provide our Subscription Services to you.Excerpt from HubSpot's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We use Google Speech to Text to transcribe Customer Data that is in audio format (for example, a call audio recording) into text. We use the resulting text to provide our Subscription Services to you.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.