This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.
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"Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications.Excerpt from HubSpot's Privacy Policy
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The clause states: “Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications.”
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