This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
HubSpot's disclosure of Personal Data is not limited to legal compulsion; it extends to situations where HubSpot holds a reasonable belief that disclosure is necessary, covering a broader set of circumstances.
The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.
View change record →Your Personal Data may be used or disclosed by HubSpot without your consent when required by law or when HubSpot reasonably believes it is needed to protect rights, safety, or investigate fraud.
How other platforms handle this
we may use, retain or share information with law enforcement or others in circumstances where a person's vital interests require protection, such as in the case of emergencies.
disclosure is required by a third-party to complete a transaction initiated by the user
We will disclose information to third parties about your account or the transfers you make: (i) where it is necessary for completing transfers, or (ii) in order to verify the existence and condition of your account...
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"We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud...— Excerpt from HubSpot's HubSpot Privacy Policy
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HubSpot's disclosure of Personal Data is not limited to legal compulsion; it extends to situations where HubSpot holds a reasonable belief that disclosure is necessary, covering a broader set of circumstances.
Your Personal Data may be used or disclosed by HubSpot without your consent when required by law or when HubSpot reasonably believes it is needed to protect rights, safety, or investigate fraud.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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