An online marketplace platform that enables individuals and businesses to buy and sell goods through auction-style and fixed-price listings. The platform facilitates transactions between buyers and sellers worldwide, providing payment processing, dispute resolution, and seller protection services. Its policies are significant for consumers as they govern transaction terms, fee structures, seller conduct standards, data collection practices, and the resolution process for disputes between marketplace participants.

2 Documents
48 All provisions 14 High severity 29 Medium severity 5 Low severity
6 Changes · 12 mo
May 27, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
8 provisions · 2 high · 4 med
Arbitration
6 provisions · 4 high · 1 med
Liability Limitation
4 provisions · 4 med
Payment Fees
4 provisions · 1 high · 2 med
Indemnification
3 provisions · 1 high · 2 med
Policy Changes
3 provisions · 3 med
Data Collection
3 provisions · 3 high
Enforcement Actions
2 provisions · 2 med
Data Usage
2 provisions · 2 med
Platform Discretion
2 provisions · 2 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Class Action: Waived
Key Governance Provisions
High Financial Information Collection

The collection and retention of credit card numbers and bank account details by eBay and its payment affiliates creates significant financial data security obligations and exposure risk for users if …

High Seller Identity Verification Data Collection

Sellers are required to submit highly sensitive identity data including government IDs, social security numbers, and selfie photos, which represents a significant privacy commitment and creates eleva…

High Seller Fund Holds and Restricted Funds

This provision grants eBay discretionary authority to withhold seller proceeds under broadly defined conditions including anticipated disputes and risk assessments, without specifying a maximum hold …

High Mandatory Arbitration and Class Action Waiver

This provision establishes the procedural framework for all dispute resolution between US users and eBay, requiring individual arbitration as the exclusive remedy for most claims and foreclosing clas…

High Financial Data Collection — Credit Card, Bank Account, Transaction Data

The provision delineates financial data as a distinct category within eBay's data collection scope, which determines how such information is handled under the privacy notice's security, retention, an…

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 27, 2026 Changes (12 months): 6 Documents monitored: 2 Provisions tracked: 48
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Documents

eBay Privacy Notice

Medium

This document establishes eBay's data collection, use, and sharing practices for buyers and sellers on its platform. eBay collects personal information including purchase history, browsing behavior, location data, device identifiers, …

Last updated May 5, 2026 · Privacy policy
8 provisions 4 versions captured 1 significant change Version history →

eBay User Agreement

High

eBay's User Agreement governs all buying, selling, listing, and payment activity on the eBay platform, including fees, content rights, account suspension, and dispute resolution for users worldwide. The agreement requires …

Last updated May 5, 2026 · Terms of service
10 provisions 5 versions captured 1 significant change Version history →

Recent Changes

May 27, 2026 · eBay User Agreement Medium

eBay updated its User Agreement effective June 28, 2026, adding approximately 293 new sentences and removing 273 existing sentences, representing a substantial rewrite of the terms. The updated agreement explicitly …

View change record →
May 1, 2026 · eBay Privacy Notice Medium

eBay's privacy notice was substantially reorganized and expanded on May 1, 2026, adding over 580 sentences. The old notice included basic verification language; the new version provides a structured table …

View change record →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (10)

View all high severity provisions → Compare eBay with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMCA
United States Federal
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What eBay documents does ConductAtlas track?

ConductAtlas tracks 2 eBay documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has eBay made in the past year?

eBay has made 6 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for eBay?

ConductAtlas has classified 48 provisions across eBay's tracked documents. 14 are rated high severity, 29 medium, and 5 low.

Can I get alerts when eBay changes their policies?

Yes. Monitor subscribers ($19/month) can add eBay to their watchlist and receive same-day email alerts whenever any tracked document changes.