This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.
The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.
View change record →The reader may not bring or join a class action, representative action, or collective proceeding against eBay, and any relief awarded is limited to individual relief only.
How other platforms handle this
if a court decides that any of the provisions in the Prohibition of Class and Representative Actions...is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief...
13.4 If any part of terms of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section ...
If, after exhaustion of all appeals, any of these prohibitions...are found to be unenforceable with respect to a particular claim or request for relief...then such a claim or request for relief will be decided by a court of competent jurisdiction...
"EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE, OR COLLECTIVE BASIS...ONLY INDIVIDUAL RELIEF IS AVAILABLE.Excerpt from eBay's User Agreement
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.
The reader may not bring or join a class action, representative action, or collective proceeding against eBay, and any relief awarded is limited to individual relief only.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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