This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.
The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.
View change record →The reader may not bring or join a class action, representative action, or collective proceeding against eBay, and any relief awarded is limited to individual relief only.
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If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).
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"EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE, OR COLLECTIVE BASIS...ONLY INDIVIDUAL RELIEF IS AVAILABLE.— Excerpt from eBay's eBay User Agreement
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.
The reader may not bring or join a class action, representative action, or collective proceeding against eBay, and any relief awarded is limited to individual relief only.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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