This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.
View change record →How other platforms handle this
If we make any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change by sending your personally signed, written notice to the following address within 30 days of the change: Target Law Department...with a clear statement that yo...
you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated
If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.
"IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE...THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.Excerpt from eBay's User Agreement
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause states: “IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE...THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.”
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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