The agreement shortens the applicable statute of limitations to two years for all claims arising from use of eBay services or the User Agreement, regardless of longer limitations periods that might otherwise apply under state or federal law.
This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision contractually shortens the period within which users must file claims against eBay to two years, which may be shorter than applicable state statutes of limitations for certain claim types. Some jurisdictions do not permit contractual shortening of statutory limitations periods in consumer contracts, and enforceability may vary by state.
Interpretive note: Enforceability of the two-year contractual limitations period varies by jurisdiction and claim type; applicable state consumer protection law may render this provision unenforceable for certain categories of claims.
The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.
View change record →This new provision significantly restricts users' legal rights by imposing a two-year statute of limitations that overrides state law, potentially barring valid claims.
View full change record →Under this clause, the agreement establishes a two-year deadline for filing any claim related to eBay services or the User Agreement, and states that claims not filed within that period will be barred. Applicable law in certain states may limit or override contractual limitations periods in consumer contracts, meaning the enforceability of this provision may vary by jurisdiction.
How other platforms handle this
If you are a Mass Filing claimant, any applicable statute of limitations (or other applicable limitations period) shall be tolled beginning when you initiate the informal dispute resolution process...
You agree that any Dispute that you have with Chegg as detailed in this "Dispute Resolution" section must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred.
Any statute of limitations will be tolled during this informal resolution process.
"Notwithstanding any statute or law to the contrary, any claim or cause of action arising out of or related to your use of our Services or this User Agreement must be filed within two (2) years after such claim or cause of action arose, or will be forever barred.Excerpt from eBay's User Agreement
(1) REGULATORY LANDSCAPE: Contractual shortening of statutes of limitations in consumer contracts may interact with state consumer protection statutes that prohibit limitation of claims arising under those statutes.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This provision contractually shortens the period within which users must file claims against eBay to two years, which may be shorter than applicable state statutes of limitations for certain claim types. Some jurisdictions do not permit contractual shortening of statutory limitations periods in consumer contracts, and enforceability may vary by state.
Under this clause, the agreement establishes a two-year deadline for filing any claim related to eBay services or the User Agreement, and states that claims not filed within that period will be barred. Applicable law in certain states may limit or override contractual limitations periods in consumer contracts, meaning the enforceability of this provision may vary by jurisdiction.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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