Provision record
eBay · eBay User Agreement · View original document ↗

Mandatory binding arbitration for all disputes

High confidence Common · 196 of 343 platforms
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This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The mandatory arbitration requirement eliminates court as a forum for any dispute with eBay or related third parties, and the arbitration result is final and binding.

Recent Activity

This document changed recently

High May 27, 2026

The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader cannot bring any claim against eBay or related third parties in court; all such claims must go through final and binding arbitration.

How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
any and all disputes or claims between you and eBay (or any related third parties)...shall be resolved exclusively through final and binding arbitration, rather than in court

Excerpt from eBay's User Agreement

Provision details

Document information
Document
eBay User Agreement
Entity
eBay
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006699, captured Sept. 11, 2026
Record ID
CA-P-035286
Document ID
CA-D-000255
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006699)
8916274fda0c448ea5858400813158507b2388cc61ae2748893dbbe752105bf7
Analysis generated
May 21, 2026 03:03 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006699, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007662, captured Oct. 17, 2026; this clause has not been re-checked against it.
Citation Record
Entity: eBay
Document: eBay User Agreement
Record ID: CA-P-035286
Version: CA-V-006699
Captured: 2026-09-11 00:42:07 UTC
SHA-256: 8916274fda0c448e…
URL: https://conductatlas.com/platform/ebay/ebay-user-agreement/provision/CA-P-035286/mandatory-binding-arbitration-for-all-disputes/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does eBay's Mandatory binding arbitration for all disputes clause do?

The mandatory arbitration requirement eliminates court as a forum for any dispute with eBay or related third parties, and the arbitration result is final and binding.

How does this clause affect you?

The reader cannot bring any claim against eBay or related third parties in court; all such claims must go through final and binding arbitration.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with eBay?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by eBay.