eBay updated its User Agreement effective June 28, 2026, adding approximately 293 new sentences and removing 273 existing sentences, representing a substantial rewrite of the terms. The updated agreement explicitly clarifies the scope of incorporated policies, identifies the specific eBay entity contracting with users by jurisdiction, and emphasizes key provisions governing dispute resolution and mandatory arbitration. The change also adds a requirement that users accept all incorporated policies and terms, and includes a specific notice drawing attention to arbitration and class action waiver provisions.
Consumers: By using eBay, you are accepting not just the main User Agreement but also all other policies and terms that eBay incorporates into it.
Consumers: Additional eBay terms and policies that were previously separate are now formally part of your binding agreement with eBay.
Consumers: The updated agreement makes it clear that disputes must go through private arbitration rather than courts, and you cannot join group lawsuits, unless you opt out by following section 19.B.9.
The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.
→ Review the updated User Agreement effective June 28, 2026, and identify all incorporated policies and additional terms now binding on your use of eBay Services.
→ Locate section 19.B.9 in the full agreement to understand the mechanism and any deadline or procedural requirements for opting out of mandatory arbitration if you wish to preserve access to courts or class action rights.
Mobile Application Terms of Use, all policies, and additional terms posted on eBay's sites and applications are now explicitly incorporated into and made binding conditions of the User Agreement.
Updated agreement identifies which eBay legal entity users contract with based on residency (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, eBay Canada Limited for Canada, eBay Singapore Services Private Limited for India, eBay Marketplaces GmbH for other countries).
Agreement highlights that mandatory binding arbitration applies to disputes with eBay or related third parties unless user opts out per section 19.B.9, and includes waiver of class action rights.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
eBay substantially rewrote its User Agreement, adding 293 sentences and removing 273 sentences, effective June 28, 2026. The change incorporates additional policies and terms into the binding agreement by reference, clarifies the contracting entity by …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002387.
eBay updated the customer service help section of its User Agreement on June 18, 2026. The company removed instructional text …
eBay updated its Privacy Notice on June 15, 2026 by removing several help navigation elements and customer support contact options …
eBay added two new interface elements to its Privacy Notice on May 12, 2026: an 'Expand all' button at the …
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
Get alerted when this policy changes again, including what changed and why it matters.