eBay updated its User Agreement effective June 28, 2026, replacing the prior version effective February 20, 2026. The updated agreement adds comprehensive introductory sections clarifying the scope of the terms, the contracting entities by jurisdiction, and explicit notice of mandatory arbitration with a class action waiver. The agreement also expands operational provisions governing acceptable use, seller performance standards, account suspension authority, vehicle sales procedures, and AI-powered service delivery, while establishing broad disclaimers of warranties for items listed on the platform.
Consumers: You must resolve disputes through arbitration instead of court, unless you take action to opt out.
Consumers: You cannot join other users in a class action lawsuit; you must pursue claims individually.
Consumers: You give up your right to have a jury decide your case.
Businesses: eBay can charge you additional fees or suspend your account if you don't meet its performance standards.
The updated terms establish mandatory arbitration for all disputes unless users opt out in accordance with section 19.B.9. Under the revised agreement, users waive the right to pursue claims in court or before a jury, and may only pursue claims on an individual basis, not as part of a class action. The agreement also expands eBay's authority to limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform. You can opt out of arbitration by following the procedure described in section 19.B.9.
→ Review section 19.B.9 to understand the opt-out procedure for mandatory arbitration.
→ If you wish to opt out of arbitration, follow the opt-out process described in section 19.B.9 before the deadline.
Mandatory arbitration now applies to all disputes unless users opt out in section 19.B.9; class action and jury trial rights are waived.
eBay may limit, suspend, or terminate accounts in its sole discretion if it believes users are violating the terms or abusing the platform.
Sellers must meet eBay's minimum performance standards; failure may result in additional fees, account restrictions, or suspension.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
eBay's updated User Agreement introduces mandatory arbitration with a class action waiver, expands account suspension authority, and clarifies operational governance across multiple jurisdictions. The arbitration provision is subject to enforceability review under applicable state and …
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