This is eBay's main rulebook for anyone who buys or sells on the platform. It sets out what you can and can't do, how disputes are handled (mostly through private arbitration, not courts), and what eBay is and isn't responsible for. Key things to know: you give up your right to sue eBay in court or join a class action unless you opt out of arbitration within 30 days of agreeing.
eBay's User Agreement (effective February 20, 2026 for existing users) governs access to and use of eBay's marketplace services, including buying, selling, and ancillary tools. The agreement establishes a binding arbitration clause with class action waiver applicable to US users, with a 30-day opt-out window. Key provisions address seller and buyer obligations, fee structures, content licensing, intellectual property rights, limitation of liability, indemnification obligations, and a release of claims against eBay for third-party disputes. The agreement also grants eBay broad rights to contact users via automated means, record calls, and analyze message content, while permitting account suspension and fund holds at eBay's discretion.
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