An online real estate marketplace that allows users to search for homes, view property details and estimates, and connect with real estate professionals for buying, selling, or renting properties. The platform collects extensive personal and financial information from users during property searches and transactions, making its privacy practices significant for consumers. Its terms of service govern how users can interact with property listings, use valuation tools, and engage with real estate services on the platform.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Zillow’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The prohibition extends not only to intentional discrimination but also to use that may have an illegal discriminatory impact, broadening the scope of conduct users are forbidden from engaging in.
This addresses a concern central to AI and algorithmic accountability: whether automated systems can produce consequential decisions about individuals without human review.
This establishes an explicit carve-out for sensitive information from Zillow's data monetization and advertising practices, providing a stronger protection than applies to non-sensitive personal data.
This disclosure is consequential because characterizing data sharing as a 'sale' under applicable privacy laws may trigger statutory rights — such as the right to opt out — for users in jurisdictions…
This establishes Zillow's stated policy boundary regarding child data collection, which has direct implications under laws such as COPPA governing children's online privacy.
This document sets the rules for using Zillow's Services and heavily favors Zillow: if anything goes wrong, Zillow's financial responsibility to you is capped at $100 or what you paid …
This document explains what personal data Zillow collects about you — including records of phone calls, chats, your search history, and your location if you allow it — and how …
Zillow added a new section to its Terms of Use establishing consent for communications and call recording. The updated terms authorize Zillow to contact users via email, phone, text messages, …
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ConductAtlas tracks 3 Zillow documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Zillow has made 4 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 44 provisions across Zillow's tracked documents. 9 are rated high severity, 25 medium, and 10 low.
Yes. Monitor subscribers ($4.99/month) can add Zillow to their watchlist and receive same-day email alerts whenever any tracked document changes.