The policy states that Zillow's services are not directed to children under 13, prohibits knowing collection of personal information from this age group, and commits to deleting such data upon discovery.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Zillow's stated compliance posture under COPPA, which governs online collection of personal information from children under 13 and is enforced by the FTC.
New provision explicitly addressing COPPA compliance and clarifying age restrictions, demonstrating commitment to protecting children's privacy.
View full change record →Under this clause, Zillow asserts it does not knowingly collect data from children under 13 and will delete such data if discovered; parents or guardians who believe their child's information has been collected can contact Zillow to request deletion.
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"Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.Excerpt from Zillow's Privacy Notice
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This provision establishes Zillow's stated compliance posture under COPPA, which governs online collection of personal information from children under 13 and is enforced by the FTC.
Under this clause, Zillow asserts it does not knowingly collect data from children under 13 and will delete such data if discovered; parents or guardians who believe their child's information has been collected can contact Zillow to request deletion.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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