Zillow · Governance

Policy Drift Analysis Mixed 3 mo

How Zillow's governance documents and clauses have shifted over time, by document, provision, and change direction.

Zillow has made 1 significant policy change since monitoring began in May 2026 (3 mo).
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1
Changes
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Negative
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Positive
1
Neutral
Negative (0%) Positive (0%)

Documents Affected

Zillow Terms of Use
1 change
This document sets the rules for using Zillow's Services and heavily favors Zillow: if anything goes wrong, Zillow's financial responsibility to you is capped at $100 or what you paid …
Jul 13, 2026
Zillow added a new section to its Terms of Use establishing consent for communications and call recording. The updated terms authorize Zillow to contact users …
medium neutral
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All Changes (1)

Jul 13, 2026
Zillow added a new section to its Terms of Use establishing consent for communications and call recording. The updated terms authorize Zillow to contact users via email, phone, text messages, …
medium neutral Zillow Terms of Use
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