The policy states that when a user consents to receive promotional calls or text messages, Zillow collects the user's IP address and a timestamp of consent as proof of that consent. This consent data is stated to be shared with third parties only for the purpose of proving that consent was given.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Zillow generates and retains a consent audit trail including IP address and timestamp when users opt into promotional communications. The policy's restriction on sharing this data solely for proof-of-consent purposes is relevant to compliance with TCPA documentation requirements for promotional text messaging.
New provision detailing collection of consent proof data (IP addresses, timestamps) for SMS/calls, with explicit commitment against sharing this data except for consent verification purposes.
View full change record →Under this clause, opting in to promotional calls or text messages from Zillow results in Zillow collecting and retaining the user's IP address and consent timestamp as part of a proof-of-consent record. This consent data may be shared with third parties for the limited stated purpose of proving consent was given.
Cross-platform context
See how other platforms handle Text Messaging Consent Data Collection and similar clauses.
Compare across platforms →"Consents: If you grant consent to us, such as consent to receive calls or text messages from us containing promotional content, we may generate or collect additional usage data (including your IP address, timestamp of your consent), referred to as text messaging originator opt-in data, to establish proof that you gave your consent. We will not share your consent or usage data with any third parties, except to prove that you gave your consent.Excerpt from Zillow's Privacy Notice
(1) REGULATORY LANDSCAPE: The collection of consent documentation including IP address and timestamp engages the Telephone Consumer Protection Act (TCPA), which requires express written consent for promotional text messages and calls to mobile numbers.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision establishes that Zillow generates and retains a consent audit trail including IP address and timestamp when users opt into promotional communications. The policy's restriction on sharing this data solely for proof-of-consent purposes is relevant to compliance with TCPA documentation requirements for promotional text messaging.
Under this clause, opting in to promotional calls or text messages from Zillow results in Zillow collecting and retaining the user's IP address and consent timestamp as part of a proof-of-consent record. This consent data may be shared with third parties for the limited stated purpose of proving consent was given.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.