Zillow · Zillow Terms of Use · View original document ↗

Exclusion of Indirect and Consequential Damages

High severity Medium confidence Explicitdocumentlanguage Common · 286 of 352 platforms
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This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

By excluding these categories of damages, Zillow eliminates liability for the types of losses that are often the largest in technology-related disputes, such as lost profits or business harm.

Interpretive note: The excerpt ends with an ellipsis, so additional conditions, exceptions, or carve-outs to this exclusion may exist in the full clause but are not reflected in the canonical claim.

Consumer impact (what this means for users)

Users cannot recover indirect, consequential, special, incidental, or punitive damages—including lost profits, goodwill, or intangible losses—from Zillow or its affiliates.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL THE ZILLOW COMPANIES OR ANY OF OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS)...

— Excerpt from Zillow's Zillow Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-032467
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cb652db3ff156ae7892f761fcf07d4f6bda63450f663b09a98fb4d0fdd82949
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-032467
Captured: 2026-07-09 05:04:11 UTC
SHA-256: 2cb652db3ff156ae…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/provision/CA-P-032467/exclusion-of-indirect-and-consequential-damages/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zillow's Exclusion of Indirect and Consequential Damages clause do?

By excluding these categories of damages, Zillow eliminates liability for the types of losses that are often the largest in technology-related disputes, such as lost profits or business harm.

How does this clause affect you?

Users cannot recover indirect, consequential, special, incidental, or punitive damages—including lost profits, goodwill, or intangible losses—from Zillow or its affiliates.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.