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A cloud-based customer relationship management (CRM) and marketing automation platform that provides tools for sales, marketing, customer service, and content management to businesses of all sizes. The company processes extensive customer data including contact information, website interactions, email communications, and business analytics across its integrated software suite. Their terms of service and privacy policy are significant for users because they govern how personal and business data is collected, stored, shared, and used across HubSpot's ecosystem of marketing and sales tools.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
The 30-day advance notice period, available only to customers who opt in, sets a defined minimum window for customers to assess or respond to sub-processor changes before they apply.
Subscription to notifications is the mechanism that triggers HubSpot's obligation to provide advance notice; customers who do not subscribe will not receive email alerts for these changes.
HubSpot retains the right to unilaterally change which third parties access Customer Data, subject only to its own belief about service enhancement or consolidation goals.
Consent to affiliate sub-processor access to Customer Data is obtained through DPA agreement rather than a separate, explicit opt-in at the time of sub-processor engagement.
OpenAI's role as a sub-processor means data processed through HubSpot AI features may be sent to OpenAI and handled across multiple jurisdictions, including the United States, European Economic Area,…
This document lists the third-party companies HubSpot shares your data with and explains how that sharing is authorized. When you agree to HubSpot's DPA, you automatically consent to all listed …
HubSpot collects professional data about individuals from public sources and third parties—even if those individuals have never directly interacted with HubSpot—and may share that data with HubSpot customers who use …
This document governs your subscription to HubSpot's services. Once you commit to a subscription, you cannot cancel early or get a refund except in narrow circumstances the Agreement spells out, …
HubSpot updated its privacy policy on July 2, 2026, making three operational changes: (1) renamed 'enrichment products' to 'enrichment features' throughout the policy; (2) added a new section describing how …
View change record →HubSpot updated its Terms of Service on July 2, 2026, with changes primarily focused on AI governance and product naming. The terms now explicitly state that AI is embedded throughout …
View change record →ConductAtlas tracks 3 HubSpot documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
HubSpot has made 14 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 78 provisions across HubSpot's tracked documents. 14 are rated high severity, 52 medium, and 12 low.
Yes. Monitor subscribers ($4.99/month) can add HubSpot to their watchlist and receive same-day email alerts whenever any tracked document changes.