If HubSpot gets sued or faces costs because of how you use its platform or the data you put into it, you have to pay HubSpot's legal fees and any resulting damages — this is a broad obligation that covers many scenarios.
Business customers bear broad indemnification obligations to HubSpot covering any claims arising from their Customer Data or use of the services, including intellectual property and privacy claims — this creates potentially significant financial exposure beyond the subscription fees paid.
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Compare across platforms →This indemnification clause is broad and one-sided, requiring business customers to cover HubSpot's full legal defense costs in a wide range of scenarios, including disputes about customer data that may be difficult to anticipate.
(1) REGULATORY FRAMEWORK: Indemnification provisions are governed by general contract law. The scope of the indemnification — covering 'any claims arising out of Customer Data' — is particularly broad and could encompass third-party data subject claims under GDPR Art. 82 or CCPA §1798.150 private right of action. If a data breach occurs due to HubSpot's own security failure but involving Customer Data, the allocation of indemnification obligations between the parties would be a material dispute. FTC Act Section 5 applies if indemnification terms are used to shift regulatory penalty risk unfairly. (2)
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