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Aggregate Liability Cap at Twelve Months Fees

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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Recent governance activity HubSpot recorded 6 documented changes in the last 30 days.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This cap sets an absolute ceiling on recoverable damages, meaning losses exceeding twelve months of fees cannot be recovered regardless of how severe the harm is.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

Consumer impact (what this means for users)

If you suffer harm caused by HubSpot, your maximum recovery is limited to what you paid or owed for the service in the twelve months before the incident.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
the aggregate liability of a party and its Affiliates will be limited to a sum equal to the total amounts paid or payable for the Subscription Service in the twelve month period preceding the event giving rise to a claim...

— Excerpt from HubSpot's HubSpot Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030314
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9354d9ea33aa6c19b10e820d5e10f058f214c5b5203163751de0d75b91477b43
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030314
Captured: 2026-07-09 05:04:00 UTC
SHA-256: 9354d9ea33aa6c19…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030314/aggregate-liability-cap-at-twelve-months-fees/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's Aggregate Liability Cap at Twelve Months Fees clause do?

This cap sets an absolute ceiling on recoverable damages, meaning losses exceeding twelve months of fees cannot be recovered regardless of how severe the harm is.

How does this clause affect you?

If you suffer harm caused by HubSpot, your maximum recovery is limited to what you paid or owed for the service in the twelve months before the incident.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.