Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Account closed after two years of inactivity

High confidence Common · 258 of 343 platforms
Stay ahead of the changes
Track Microsoft and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Account closure is a permanent and consequential action that eliminates access to the account and any Services tied to it.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Readers must actively sign in at least once every two years or risk losing their Microsoft account and access to associated Services.

How other platforms handle this

Teachable

When You register for an account, You agree to provide true, accurate, current and complete information and to keep Your account up to date.

Faire

You should notify us of any unauthorized use of your password or account.

Gumroad

You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you must sign in at least once in a two-year period to keep your Microsoft account, and associated Services (unless specified otherwise), active...If you don't sign in during this time, we will assume your Microsoft account is inactive and will close it for you.

Excerpt from Microsoft's Services Agreement (Legacy)

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Date stated by the document
Sept. 30, 2025
As printed in Microsoft’s text (version CA-V-000630), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 5, 2026
Text quoted from version
CA-V-000630, captured April 19, 2026
Record ID
CA-P-016931
Document ID
CA-D-000002
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000630)
034e8f3d15efa3f314103dc20fc3b195c21fda286d635192cbfebeb3bfda4db6
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000630, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016931
Version: CA-V-000630
Captured: 2026-04-19 06:03:08 UTC
SHA-256: 034e8f3d15efa3f3…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016931/account-closed-after-two-years-of-inactivity/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Microsoft's Account closed after two years of inactivity clause do?

Account closure is a permanent and consequential action that eliminates access to the account and any Services tied to it.

How does this clause affect you?

Readers must actively sign in at least once every two years or risk losing their Microsoft account and access to associated Services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 258 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.