Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Account closed after two years of inactivity

High severity Explicitdocumentlanguage Common · 91 of 352 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 222 other provisions on other platforms.

How other platforms handle this

TikTok Medium

You can delete specific videos from the Platform at any time, or all of Your Content by deleting your account as described in Section 5 'Suspending or ending our relationship.' We will no longer publicly display your deleted content except as provided in Section 3.5 'Ownership of content and grant o...

Character.AI Medium

You acknowledge that Character.AI reserves the right to terminate accounts that are inactive for an extended period of time. You agree that Character.AI, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content with...

GitHub Medium

GitHub has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. GitHub reserves the right to refuse service to anyone for any reason at any time.

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▸ View Original Clause Language DOCUMENT RECORD
"
you must sign in at least once in a two-year period to keep your Microsoft account, and associated Services (unless specified otherwise), active...If you don't sign in during this time, we will assume your Microsoft account is inactive and will close it for you.

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016931
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016931
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016931/account-closed-after-two-years-of-inactivity/
Accessed: July 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Account closed after two years of inactivity clause do?

The clause states: “you must sign in at least once in a two-year period to keep your Microsoft account, and associated Services (unless specified otherwise), active...If you don't sign in during this time, we will assume your Microsoft account is inactive and will close it for you.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 91 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.