Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Billing error must be reported within 90 days

High severity Explicit document language Common · 230 of 352 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2196 other provisions on other platforms.

How other platforms handle this

Calendly Medium

you must provide Calendly with thirty (30) days' written notice prior to the end of the then-current Initial or Renewal Subscription Term of any requests for changes to (i) your Plan Tier, (ii) the number of licenses...

Google Cloud Medium

Google may change its offering of billing options (including by limiting or ceasing to offer any billing option) upon 30 days' notice to Customer and any such change will take effect at the beginning of Customer's next Order Term.

Synthesia Medium

If we agree to invoice Customer by email, full payment must be received within thirty (30) days from the invoice date.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we make an error on your bill, you must tell us within 90 days after the error first appears on your bill...If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error...

Excerpt from Microsoft's Services Agreement (Legacy)

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016973
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016973
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016973/billing-error-must-be-reported-within-90-days/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Billing error must be reported within 90 days clause do?

The clause states: “If we make an error on your bill, you must tell us within 90 days after the error first appears on your bill...If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.