Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Prohibition on consequential AI decisions without human oversight

High severity Medium confidence Explicitdocumentlanguage Common · 215 of 352 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This prohibition directly limits high-stakes automated use of Microsoft's AI services, requiring human oversight before any AI-assisted decision that may consequentially affect key aspects of a person's life.

Interpretive note: The excerpt ends with '...' indicating the full list of prohibited uses may extend beyond those quoted. The canonical claim reflects only the uses expressly stated in the provided excerpt. 'Appropriate human oversight' is not defined in the excerpt, introducing interpretive ambiguity about what level of oversight satisfies the requirement.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 931 other provisions on other platforms.

Consumer impact (what this means for users)

You are prohibited from using Microsoft's AI services to make or act on consequential decisions affecting legal, financial, life, employment, or human rights without appropriate human oversight.

How other platforms handle this

Anthropic Medium

Request a review of decisions made solely based on automated processing of personal data.

Mailchimp Medium

Mailchimp uses a combination of automated and human detection review processes to ensure that Members are complying with our Standard Terms of Use and this Acceptable Use Policy.

Google Ads Medium

We use a combination of Google AI and human evaluation to ensure that ads comply with these policies.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
you agree that you will not use the AI services...To make decisions or take actions without appropriate human oversight that may have a consequential impact on any person's legal position, financial position, life opportunities, employment opportunities, or human rights...

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

EU AI Act
European Union
Colorado AI Act
US-CO
GDPR
European Union
Texas AI Act
Texas, USA
UK GDPR
United Kingdom

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-017047
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-017047
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-017047/prohibition-on-consequential-ai-decisions-without-human-oversight/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Prohibition on consequential AI decisions without human oversight clause do?

This prohibition directly limits high-stakes automated use of Microsoft's AI services, requiring human oversight before any AI-assisted decision that may consequentially affect key aspects of a person's life.

How does this clause affect you?

You are prohibited from using Microsoft's AI services to make or act on consequential decisions affecting legal, financial, life, employment, or human rights without appropriate human oversight.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 215 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.