Platforms with Refunds & Chargebacks provisions
Click to select for comparison
23andMe
health
Refund only remedy after two failed processing attempts
✓ Clause text available
High
ActiveCampaign
platform
No refund on spam-triggered termination
✓ Clause text available
High
Activision
gaming
Withdrawal right lost upon digital content performance commencement
✓ Clause text available
High
Adyen
financial
Adyen will not execute Refund unless funds available from Settlement
✓ Clause text available
High
Airbnb
marketplace
Platform service fees are non-refundable
✓ Clause text available
High
Ancestry
education
No Refund for Breach-Based Termination
✓ Clause text available
High
Anthropic
ai
No Refund on Cancellation Access Continues Until Period End
✓ Clause text available
High
Anyscale
ai
Fees Are Non-Refundable And Non-Transferable
✓ Clause text available
High
Apple Pay
financial
Transactions are final no refunds
✓ Clause text available
High
Atlassian
developer_tools
Thirty-day return policy for initial product order
✓ Clause text available
High
Audible
media
No Refund of Fees Upon Cancellation
✓ Clause text available
High
AWS Bedrock
infrastructure
Professional Services payments not refundable except for nonconformance
✓ Clause text available
High
Binance.US
financial
User responsible for ACH return and chargeback reimbursement
✓ Clause text available
High
Booking.com
marketplace
No refund when booking canceled due to user misconduct
✓ Clause text available
High
Box
platform
No refund on cancellation of paid service
✓ Clause text available
High
Bumble
platform
No Compensation for Unused Virtual Items on Account Closure
✓ Clause text available
High
Calendly
platform
No refunds or credits upon termination or cancellation
✓ Clause text available
High
Calm
health
No Refund Upon Subscription Cancellation
✓ Clause text available
High
Canva
infrastructure
No Refund for Removed Prepaid Seats
✓ Clause text available
High
Cash App
financial
Remittance 30-Minute Right to Cancel for Full Refund
✓ Clause text available
High
Cerebras
ai
Payment Obligations Non-Cancelable and Fees Non-Refundable
✓ Clause text available
High
Chegg
education
Membership Fees Non-Refundable After Cancellation
✓ Clause text available
High
ClickUp
platform
All Fees Non-Refundable Except by Law
✓ Clause text available
High
Cloudflare
infrastructure
All Fees Are Non-Refundable
✓ Clause text available
High
Cohere
ai
No Refund Obligation for Service Interruptions
✓ Clause text available
High
ConvertKit
platform
No refund on policy violation closure
✓ Clause text available
High
Coursera
education
Coursera Right to Deny Refund Requests
✓ Clause text available
High
Craigslist
marketplace
Fees are non-refundable including moderated posts
✓ Clause text available
High
Delta Airlines
infrastructure
Hotel Rooms Non-Changeable and Non-Cancellable Once Confirmed
✓ Clause text available
High
Disney+
media
No Refunds for Partial Subscription Terms
✓ Clause text available
High
DocuSign
infrastructure
Spain Fourteen-Day Cooling-Off Period Cancellation Right
✓ Clause text available
High
DoorDash
marketplace
DashPass Subscription Fee Generally Non-Refundable
✓ Clause text available
High
DraftKings
financial
All payments final no refunds
✓ Clause text available
High
Dropbox
platform
Refunds Only If Required by Law
✓ Clause text available
High
Duolingo
education
All payments nonrefundable by default
✓ Clause text available
High
eBay
marketplace
eBay may issue refund to buyer and charge seller upon return
✓ Clause text available
High
Egnyte
platform
Pro-rata refund on customer termination for cause
✓ Clause text available
High
ElevenLabs
ai
No refund for cancellation before subscription period ends
✓ Clause text available
High
Epic Games
gaming
Purchases from Epic non-refundable unless labeled or required by law
✓ Clause text available
High
Equifax
financial
Annual Subscription Refund for Unused Months Only
✓ Clause text available
High
Eufy
infrastructure
Thirty-Day Return Window for Full Refund
✓ Clause text available
High
Eventbrite
platform
Refunded Ticket Must Be Discarded Not Used
✓ Clause text available
High
Fastly
platform
Refund of prepaid fees on Subscriber termination for cause
✓ Clause text available
High
Figma
platform
Fees Generally Non-Refundable and Non-Reducible
✓ Clause text available
High
Fitbit
health
One-Time Purchases Non-Refundable And Non-Cancellable
✓ Clause text available
High
Ford
infrastructure
Dealer Deposit Refund Policy Varies by Dealer
✓ Clause text available
High
GitHub
developer_tools
Service Fees Non-Refundable for Paid Plans
✓ Clause text available
High
Google
gatekeeper
No Refunds of Fees Upon Termination
✓ Clause text available
High
Google Cloud
platform
No refunds upon termination or non-renewal absent express provision
✓ Clause text available
High
Google Pay
financial
Subscription Cancellation Effective End of Billing Period
✓ Clause text available
High
Grammarly
platform
No Refunds on Subscription Payments
✓ Clause text available
High
Grindr
platform
California 3-day cancellation refund right
✓ Clause text available
High
Grubhub
marketplace
Grubhub Sole Discretion To Offer Credits Or Refunds
✓ Clause text available
High
Gumroad
platform
Supplier prohibited from restricting Buyer refund rights
✓ Clause text available
High
Headspace
health
Apple iTunes Purchase Sales Final No Refund
✓ Clause text available
High
Heap
platform
Order Forms Non-Cancellable and Non-Refundable
✓ Clause text available
High
Hims & Hers
health
Medication Plan Refund Only If Cancelled Within 48 Hours
✓ Clause text available
High
Hinge
platform
No Compensation for Unused Virtual Items on Account Closure
✓ Clause text available
High
HubSpot
platform
Refund of Prepaid Fees on Customer Cause Termination
✓ Clause text available
High
Hugging Face
ai
All Fees Non-Refundable
✓ Clause text available
High
Hulu
media
No Refunds for Partially Used Subscription Periods
✓ Clause text available
High
Ideogram
ai
Subscription Payments Are Non-Refundable
✓ Clause text available
High
Indeed
platform
EBS Payments Are Nonrefundable
✓ Clause text available
High
Instacart
marketplace
Instacart Plus Annual Membership Refund Within 5 Days
✓ Clause text available
High
Kajabi
platform
All Payments Non-Refundable After Thirty Days
✓ Clause text available
High
Kick
platform
Kick May Revoke Digital Content on Chargeback
✓ Clause text available
High
Kindle
gaming
All Token Purchases Final No Returns
✓ Clause text available
High
Klaviyo
platform
Refund only on Klaviyo termination without cause
✓ Clause text available
High
Ledger
financial
Withdrawal Refund Within Fourteen Days
✓ Clause text available
High
Lime
platform
No Refunds as General Policy
✓ Clause text available
High
LinkedIn
social
Disputed Fee Adjustments Issued as Non-Transferable Ad Credit
✓ Clause text available
High
LlamaIndex
ai
Refunds Granted Only at LlamaIndex Sole Discretion
✓ Clause text available
High
Loom
platform
No refund on termination for convenience
✓ Clause text available
High
Luma AI
ai
All Fees Final and Non-Refundable
✓ Clause text available
High
Lyft
marketplace
All Charges Non-Refundable
✓ Clause text available
High
Mailchimp
platform
No Refunds on Termination Generally
✓ Clause text available
High
McDonald's
marketplace
Refund Decision at Restaurant Discretion
✓ Clause text available
High
Mercury
financial
Consumer 30-Minute Wire Cancellation Right
✓ Clause text available
High
Meta
social
Pre-payment is non-refundable
✓ Clause text available
High
Microsoft
gatekeeper
All purchases final and generally non-refundable
✓ Clause text available
High
Microsoft Copilot
gatekeeper
All purchases are final and non-refundable by default
✓ Clause text available
High
Midjourney
ai
No refund for current subscription period
✓ Clause text available
High
Miro
platform
All Fees Non-Refundable Except Specific Exceptions
✓ Clause text available
High
Mistral AI
ai
All fees non-refundable non-cancellable non-creditable
✓ Clause text available
High
Mixpanel
platform
Customer Entitled to Refund for Mixpanel Uncured Material Breach
✓ Clause text available
High
Modal
infrastructure
Fees Non-Refundable
✓ Clause text available
High
Netflix
media
Payments Are Nonrefundable
✓ Clause text available
High
Noom
health
California Three-Day Cooling Off Rescission Right
✓ Clause text available
High
OneLogin
platform
Service billed monthly in advance non-refundable
✓ Clause text available
High
OnlyFans
media
Wallet Credits Non-Refundable
✓ Clause text available
High
OpenAI
ai
Payments Generally Non-Refundable
✓ Clause text available
High
OpenRouter
ai
Cryptocurrency payments never refundable
✓ Clause text available
High
OpenSea
gaming
Blockchain Fees Final and Non-Refundable
✓ Clause text available
High
Oura
health
No Refund on Subscription Cancellation
✓ Clause text available
High
Paramount+
media
No refund upon cancellation of subscription
✓ Clause text available
High
Patreon
platform
Patreon general no-refund policy for members
✓ Clause text available
High
PayPal
financial
PayPal Seller Must Forfeit Full Purchase Price if Claim Lost
✓ Clause text available
High
Peacock
gaming
No Prorated Refunds Unless Required by Law
✓ Clause text available
High
Perplexity AI
ai
Customer termination right and fee refund on unresolved subcontractor objection
✓ Clause text available
High
Pika
ai
No Refunds for Subscription Payments
✓ Clause text available
High
PlanetScale
platform
All fees non-refundable and non-cancelable
✓ Clause text available
High
Ramp
financial
Subscription Fees non-cancelable and non-refundable
✓ Clause text available
High
RapidAPI
platform
No refunds will be issued to API Consumers
✓ Clause text available
High
Replicate
ai
Prepaid Credits Non-Refundable and Non-Transferable
✓ Clause text available
High
Replit
ai
Usage-based billing charges non-refundable
✓ Clause text available
High
Revolut
financial
APP reimbursement reversal for fraud
✓ Clause text available
High
Ring
infrastructure
Subscription Fees Non-Refundable
✓ Clause text available
High
Riot Games
gaming
Termination for cause forfeits refunds
✓ Clause text available
High
Ro
health
Fees generally non-refundable
✓ Clause text available
High
Rumble
media
CPS Subscription Fees Are Non-Refundable
✓ Clause text available
High
RunPod
infrastructure
All Fees Non-Refundable Except as Stated
✓ Clause text available
High
Runway
ai
All fees non-refundable on cancellation
✓ Clause text available
High
Shein
marketplace
Customized items non-returnable and non-cancellable
✓ Clause text available
High
Shopify
infrastructure
No Refunds Policy
✓ Clause text available
High
Skillshare
media
Refund confirmation terminates membership access
✓ Clause text available
High
Smartsheet
platform
Online Services Warranty Cure and Refund Remedy
✓ Clause text available
High
Snowflake
infrastructure
Customer refund for prepaid fees on customer termination for cause
✓ Clause text available
High
SoFi
financial
No partial refund for mid-cycle SoFi Plus cancellation
✓ Clause text available
High
Sony PlayStation
gaming
Wallet Funds Are Non-Refundable and Non-Transferable
✓ Clause text available
High
Spotify
media
No Refunds for Partial Subscription Periods
✓ Clause text available
High
Square
financial
No Refund on Canceled Subscription for Current Period
✓ Clause text available
High
Squarespace
financial
Refunds Only At Squarespace Discretion Or Legal Requirement
✓ Clause text available
High
Stability AI
ai
All Payments Are Non-Refundable
✓ Clause text available
High
Steam
gaming
No Refund On Termination For Violation Or Improper Activity
✓ Clause text available
High
StockX
marketplace
Listings Marketplace sellers handle returns and refunds
✓ Clause text available
High
Strava
health
No Refunds or Credits General Rule
✓ Clause text available
High
Suno
ai
Payments Are Final and Non-Refundable
✓ Clause text available
High
Supabase
developer_tools
No Refund and Fees Survive Termination
✓ Clause text available
High
Synthesia
ai
Customer Pays Remaining Fees on Synthesia Termination for Cause
✓ Clause text available
High
Tabnine
ai
30-day full refund cancellation window
✓ Clause text available
High
Target
marketplace
Circle 360 Membership Fee Is Nonrefundable
✓ Clause text available
High
TaskRabbit
platform
All fees are non-refundable
✓ Clause text available
High
Teachable
platform
Students Entitled to 14-Day Course Refund
✓ Clause text available
High
Telegram
social
No refund for remaining billing period days
✓ Clause text available
High
Tinder
platform
General Non-Refundability of All Purchases
✓ Clause text available
High
T-Mobile
gatekeeper
Prepaid Service Is Non-Refundable
✓ Clause text available
High
Together AI
ai
Fees non-cancelable and non-refundable
✓ Clause text available
High
TurboTax
platform
Desktop Add-On Products Non-Refundable
✓ Clause text available
High
Uber
marketplace
Gift Orders Cannot Be Canceled Once Placed
✓ Clause text available
High
Uniswap
financial
No Refunds Policy
✓ Clause text available
High
Unity
gaming
EU Consumer Waiver of Cooling-Off Period for Immediate Access
✓ Clause text available
High
Unreal Engine
gaming
All Royalty Payments Are Non-Refundable
✓ Clause text available
High
Venmo
financial
Tap To Pay Chargeback Seller Responsible Full Amount
✓ Clause text available
High
Vercel
developer_tools
All Fees Non-Refundable Unless Stated Otherwise
✓ Clause text available
High
Walmart
marketplace
Sole Remedy for Misdescribed Products is Return
✓ Clause text available
High
Weights & Biases
ai
All payment obligations non-cancellable and non-refundable
✓ Clause text available
High
Whoop
health
No Prorated Refund on Cancellation
✓ Clause text available
High
Windsurf
ai
No Refund on Termination for Breach
✓ Clause text available
High
Wise
financial
Chargeback Right Limited to Breach or Unauthorized Use
✓ Clause text available
High
Wix
platform
Israeli cancellation takes immediate effect
✓ Clause text available
High
Workday
platform
All Paid Offering Sales Are Final
✓ Clause text available
High
Writer
ai
Payments Generally Non-Refundable
✓ Clause text available
High
xAI
ai
European Consumer Refund Upon Withdrawal
✓ Clause text available
High
Xbox
gaming
Chargeback Treated as Cancellation and Revokes Content
✓ Clause text available
High
Zendesk
platform
Refund to customer on termination for Zendesk cause
✓ Clause text available
High
ZipRecruiter
platform
No Refunds for Paid Services EEA
✓ Clause text available
High
Zoom
infrastructure
All Payments Non-Cancelable and Non-Refundable
✓ Clause text available
High
Amazon
gatekeeper
Amazon Discretion to Issue Refund Without Return
✓ Clause text available
Low
Comcast
gatekeeper
Ohio TV Interruption Four-Hour Credit Right
✓ Clause text available
Low
Peloton
health
App Provider Warranty Refund Obligation
✓ Clause text available
Low
UnitedHealthcare
platform
Apple Refund Right for Non-Conforming iOS App
✓ Clause text available
Low
Wyze
infrastructure
Credits and Refunds to Original Payment Method
✓ Clause text available
Low
Adobe
infrastructure
Pro Rata Refund Possible for Regulatory or Discontinuation Termination
✓ Clause text available
Medium
Best Buy
marketplace
Marketplace Product returns subject to Seller policy
✓ Clause text available
Medium
Coinbase
financial
Coinbase One termination results in prorated refund
✓ Clause text available
Medium
DeepL
platform
Pro-Rated Refund on Add-On Migration Termination
✓ Clause text available
Medium
FanDuel
financial
15-Minute Entry Cancellation Window
✓ Clause text available
Medium
Google Maps
gatekeeper
Billing Inaccuracies Remedied Only by Credit Memo
✓ Clause text available
Medium
Google Play Store
platform
All Sales Final
✓ Clause text available
Medium
Harvey AI
ai
Pro Rata Refund on Early Order Form Termination
✓ Clause text available
Medium
Hilton
financial
Sole Remedy for Misdescribed Product is Return
✓ Clause text available
Medium
Kling AI
ai
Advance Notice and Refund for Service Discontinuation
✓ Clause text available
Medium
LangChain
ai
Warranty Breach Remedy Correction or Refund
✓ Clause text available
Medium
Leonardo AI
ai
Pro-Rata Refund on Service Discontinuation
✓ Clause text available
Medium
Linear
platform
Refund of unused prepaid Fees if Customer terminates for Linear breach
✓ Clause text available
Medium
Minecraft
gaming
Realms cancellation subject to platform store rules
✓ Clause text available
Medium
NVIDIA NIM
ai
No Credit or Refund Upon Services Termination
✓ Clause text available
Medium
Pinecone
ai
Pinecone refunds prepaid amounts on Subprocessor-triggered termination
✓ Clause text available
Medium
SimpliSafe
infrastructure
Pre-Paid Service Refund Policy
✓ Clause text available
Medium
Stash
financial
Prepaid fees refunded upon termination
✓ Clause text available
Medium